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Business Admin Apprentice Valley House

A Business Admin Apprentice is required to carry out general admin duties.

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Closing date: 29 May 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.30am - 4.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    06 Jun 2022

  • Date posted

    04 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

We are looking for a passionate, motivated and enthusiastic person committed to the Vision, Mission and Values of Valley House. Duties will include:

  • Providing a reception service
  • Ensure the reception area is a friendly and welcoming environment, with up-to-date literature available for visitors
  • Act as the first point of contact for all face-to-face visitors and phone enquiries providing up to date and accurate information on Valley House and its services
  • Provide an efficient phone service, answering enquiries, taking and communicating messages
  • Undertake general administrative tasks including room bookings; manage first aid boxes; staff ID badges; stationery and food orders; dealing with internal and external post
  • Liaising with staff to assist in the production of the organisation’s monthly newsletter
  • Assist the Finance Assistant in the finance functions to ensure prompt and timely payment of Housing Benefit and service charge
  • Assist the Communications Officer to promote Valley House via the website and social media
  • Assist with the production and distribution of Valley House marketing materials, ensuring compliance with Valley House branding
  • Resolve general IT queries to include setting up new users on PC/laptop/phone systems/photocopiers and liaise with external IT consultants when required

Requirements and prospects

Desired skills

  • Good written and verbal communication skills
  • Team player
  • Competent use of Microsoft Office packages including Word and Outlook

Personal qualities

  • Confident and enthusiastic 
  • Reliable with good time-keeping   
  • Smart, clean appearance
  • Helpful
  • Friendly personality
  • Understanding and passion for the work of Valley House
  • Approachable with a good work ethic

Desired qualifications

  • GCSE Grade 4 (C) or above in English and maths or equivalent
  • A DBS check will be required to be undertaken for this post

Future prospects

  • Excellent future prospects for the right candidate depending upon performance and attitude during the apprenticeship

Things to consider

  • You will be dealing with the general public and dealing with service users who may be going through a difficult situation.
  • A DBS check will be required for this post

About the employer

We provide safe and supported accommodation to individuals and families who are experiencing personal crisis and are vulnerable to multiple disadvantages and social exclusion. This includes a Community Wellbeing service, Young Parents and victims of Domestic Abuse. We have an onsite Nursery and a Counselling service.


Valley House



Bell Green Road



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Training provider


Applications for this apprenticeship are being processed by Coventry College


Sharon Barker 02476 791742

  • Business Administration NVQ Level 3
  • Employer Rights & Responsibilities
  • Functional Skills in maths and English

Apprenticeship standard

Business administrator

Level 3 (A level)

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