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Apprentice Receptionist Whitemoor Medical Centre

Whitemoor Medical Centre are offering an exciting opportunity for an aspiring Apprentice Receptionist to join their friendly team.

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Closing date: 17 Jul 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, varied shifts between Monday 08:00 - 20:00, Tuesday, Thursday, Friday 08:00 - 18:30 and Wednesday 07:00 - 18:30. 30 minute lunch, less than 30 hours due to business needs

    Total hours per week: 30.00

  • Expected duration

    2 years

  • Possible start date

    18 Jul 2022

  • Date posted

    16 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties to include:

  • Opening and preparing of premises punctually in the morning, and strict adherence to closing procedures before leaving in the evening
  • Dealing with patients face-to-face
  • Answering telephone/taking and recording messages
  • Booking and cancelling appointments
  • Filing and extracting of medical records, patient letters, and results
  • Arranging repeat prescriptions using computerised system
  • Ensuring patient details are current (name, address, contact no’s, etc.)
  • Issuing receipts for payments given
  • Chaperoning patients with GPs as and when necessary
  • Input of data onto computer
  • Ensure complaints are dealt with according to the practice protocol
  • Any other reasonable request from GPs or superiors
  • Attending mandatory training

Requirements and prospects

Desired skills

  • Computer skills
  • Excellent communication skills
  • Excellent customer service skills
  • Organisation skills

Personal qualities

  • Well presented
  • Good timekeeper
  • Proactive
  • Happy to work as part of a team or by themselves

Desired qualifications

GCSEs (or equivalent) English and maths grades A*-C/9-4.

Future prospects

Potential full-time employment for the right candidate.

Things to consider

  • Most of the work is on the computer
  • There are various shifts, some starting at 8am and some finishing 7pm or 8pm
  • 2 hours protected time will be given each week to do coursework
  • 30-minute unpaid lunch break on each shift

About the employer

We are a GP Practice, with 12.600 patients. We have a purpose built building, with 3 floors. We have been in this new building for over 10 years now.


Whitemoor Medical Centre


Whitemoor Medical Centre

Whitemoor Lane


DE56 0JB

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Training provider


Applications for this apprenticeship are being processed by Derby College


Ayesha Begum 07860826817

Business Administrator Level 3.

Apprenticeship standard

Business administrator

Level 3 (A level)

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