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Customer Service Apprentice JM ECO INSTALLERS LTD

An excellent opportunity has arisen for an apprentice to join the friendly team at JM Eco Installers. Based in Dudley, the apprentice will play a kay role in the day to day running of the business.

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Closing date: 28 May 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 10.00am - 4.00pm

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    04 Jun 2022

  • Date posted

    02 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

A new and exciting opportunity has arisen for an apprentice to become part of The Midland Eco Boiler Company. Based in Dudley, the chosen apprentice will provide excellent business administration skills as well as striving to ensure the company is performing to its full potential.

Duties will include.

  • Dealing with queries from customers
  • Organising paperwork
  • Calling Customers
  • Filling reports
  • Speaking with engineers in regards to jobs

Requirements and prospects

Desired skills

  • Excellent communication skills and telephone manner
  • Confidence and professionalism when dealing with customers
  • Flexibility and punctuality are essential for this post
  • Good IT skills and experience of Microsoft packages including Word and Excel

Personal qualities

  • The ideal candidate will be a team player who is willing to go above and beyond for the customer
  • They will need to be dedicated and hard working as well as ready to complete any tasks associated with the job role

Desired qualifications

Grade C/4 or above in GCSE maths and English, or equivalent qualifications.

Future prospects

To be decided upon completion of training.  

About the employer

JM Eco Installers Ltd was created out of a passion for energy saving solutions. Based in the Midlands, we are a successful company that works throughout the UK specialising in energy efficient solutions whilst staying highly committed to hard work, priding ourselves on our fantastic customer service and ensuring we only offer high quality products. Whether it loft insulation, underfloor insulation, or even a new boiler installation, our team work swiftly and professionally to complete the work to your satisfaction.




Unit 4, Kingsway Centre

King Street



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Training provider

Performance Through People

Applications for this apprenticeship are being processed by Performance Through People


The Apprenticeship Works

  • Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in maths and English if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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