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Apprentice Business Administration Assistant Emergent Crown

Apprentice Business Administration Assistant based in our Showroom Sales office, assisting Purchasing and Sales departments with general admin duties.

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Closing date: 31 May 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 08:30 – 17:00

    Total hours per week: 40.00

  • Expected duration

    21 months

  • Possible start date

    01 Jun 2022

  • Date posted

    03 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Vacancy description


The role is an Apprentice position working in our Hipperholme Sales Office,

The role will cover all aspects of Sales Administration, including but not limited to:

  • Order Preparation
  • Completes tasks to a high standard, accurately and in a timely manner:
  • Printing and date stamping of all incoming orders into the Company.
  • Preparing each order for inputting, by identifying required account number locations.
  • For this, the successful candidate must have good attention to detail, and the ability to prioritise workloads

Customer Contact

  • Once fully trained the role will be required to take incoming external phone calls into the business, transferring to relevant person or department or taking concise messages and passing on as required
  • Drafts correspondence, replies and reports on progress of orders and workload.
  • For this, the successful candidate must demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms

Order Checking

  • Ability to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures.
  • Checking orders—to ensure the accuracy of the information inputted on the system and that this matches our information and the customer’s request
  • Filing of orders—once checked, these orders are then archived within our record retention system
  • For this, the successful candidate must have good attention to detail and a systematic approach to how they approach tasks.

Computer Tasks

  • Skilled in the use of multiple IT packages and systems relevant to our organisation
  • Running weekly reports and inputting data into existing spreadsheets & reports
  • Responding to and sending emails both internal & External
  • General IT related data entry, reporting & interrogation task
  • Transfer of information, paperwork and stationery between showroom & Distribution Centre

Requirements and prospects

Desired skills

  • Computer literate
  • Attention to detail
  • Excellent telephone manner
  • Punctual & confident
  • Well presented

Personal qualities

  • Builds and maintains positive relationships within their own team and across the organisation 
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
  • Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc
  • Takes responsibility for their own work, accepts feedback in a positive way, uses initiative and shows resilience.

Desired qualifications

  • GSCE A-C in maths & English or equivalent - Desirable 

Future prospects

Potential for permanent work for the right candidate, with promotion into Sales or Purchasing teams.


About the employer

Contract Office Furniture Supplier


Emergent Crown


Brighouse Road



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Training provider


Applications for this apprenticeship are being processed by Calderdale College


Briony Jackson-Owens

The successful candidate will work towards a level 3 qualification in business administration.

Apprenticeship standard

Business administrator

Level 3 (A level)

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