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IT Technician Apprentice Green It Disposal

The IT Technician Apprentice will be the first point of contact for customers requiring assistance. This role provides customer support, helping to resolve incidents and manage requests within the terms of predefined Service Level Agreements.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am - 5pm.

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    13 Jun 2022

  • Date posted

    02 Feb 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main responsibilities:

  • Evaluate, troubleshoot, test, and repair products that come in for refurbishment
  • Integration of new hardware within IT systems and ensuring stability and compatibility within the system
  • Test, repair and integration of operating systems including software installation, driver updates and stress testing
  • Work different operating systems (iOS, Windows, Android..) and devices in order to update to latest OS.
  • Understand operational requirements and be able to identify and correct problems or inconsistencies.
  • Support other departments within company as required 

Requirements and prospects

Desired skills

  • The ability to balance priorities and take responsibility for the completion of a task 
  • To be able to work independently and show initiative in providing a Service covering hardware, software and peripherals 
  • Self-motivated, with a strong commitment to teamwork and service 
  • Excellent interpersonal skills with the ability to communicate effectively with a wide range of people and personalities

Personal qualities

  • A common-sense approach and enthusiasm to learn 
  • The capacity to remain calm and to cope under pressure 
  • Troubleshooting skills, backed by a clear, analytical approach to problem-solving 

Desired qualifications

Entry requirements: 

You need to have 5 GCSE’s: 

  • Maths and English (or equivalents) at grades D/3 or above 
  • 3x GCSE’s grade A-C in any other subject 

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

Green IT Disposal, based in Altrincham, Trafford, Greater Manchester, WA14 5DH, offers a totally managed service for the collection & processing of redundant IT and computer equipment. 


Green It Disposal


Lyon Industrial Estate Unit N

Atlantic Street


WA14 5DH

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Training provider


Applications for this apprenticeship are being processed by QA Limited

  • Level 3 Information communications technician Apprenticeship Standard
  • Functional Skills in maths and English if required

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Jun 2022