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ATA Apprentice Customer Service Assistant - Leighton Buzzard LU7 (MM) EDA LEARNING AND DEVELOPMENT LIMITED

A fantastic opportunity to join the team at this Electrical Wholesalers in Leighton Buzzard. The candidate will liaise with customers on the Trade Counter aswell as getting involved with the Internal Sales Team answering and making phone calls to customers and suppliers. Look for candidates who want to progress in the business and make a career.

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Closing date: 17 Jun 2022

Apprenticeship summary

  • Weekly wage

    £200.00 - £356.00

  • Working week

    8am - 5pm Monday to Friday

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    20 Jun 2022

  • Date posted

    01 Feb 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Stearn is a company with a fine history – Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well trained staff. Expect nothing less!

The job holder will work in a small team within this electrical wholesale branch. After full training given your responsibilities will include: 

  • Working on the Trade Counter Serving customers, till work, keeping shop floor clean and tidy
  • Replenishing stock
  • Answering calls when needed
  • Making calls when required
  • Helping our the internal Sales team with general admin
  • Helping out wihtin other departments when busy
  • Process customer purchases / orders

Requirements and prospects

Desired skills

  • Good communication and organisation skills
  • Can follow procedures
  • Flexible and willing to take on new roles and challenges
  • Confident
  • Good time keeping
  • Working within deadlines
  • An ability to prioritise your workload
  • Can work within a team

Personal qualities

  • Smart appearance
  • Punctual
  • Enthusiastic
  • Team player
  • Must desire to "get on" in the business

Desired qualifications

English and maths GCSE A*-C or equivalent is essential.

Future prospects

Excellent opportunity for the right person upon successful completion of the Apprenticeship.

Things to consider

Please ensure you give as much detail as possible with your application and check your commute time/method.

About the employer

As an Apprentice, EDA Learning and Development Ltd, the Apprentice Training Agency (ATA) will employ the successful candidate on behalf of this branch.If you are looking for an apprenticeship and qualification that will provide you with a valuable foundation for your future and to open the door for further opportunities with an interesting career, then join us. We will work with you and support you to maximise your potential.




Unit G1

Chiltern Trading Estate

Grovebury Road

Leighton Buzzard


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Additional location information

Stearn Electrical


Training provider


Applications for this apprenticeship are being processed by EDA LEARNING AND DEVELOPMENT LIMITED


Michelle McCutcheon +447990002071

Completing a Customer Service Level 2 or Level 3 comprising of:

  • Employer Rights and Responsibilities
  • Functional Skills

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes. Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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