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Parts Advisor Apprenticeship Robinsons Motor Group

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long-term career with an ambitious brand.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Jul 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 17:30, however each of our dealers will have different requirements.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    25 Jul 2022

  • Date posted

    27 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001814110

  • Positions

    1 available

The role of a vehicle parts advisor is to provide each and every one of our customers with consistently high levels of service within the parts department.

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance and repair. We’re seeking ambitious people who are keen to develop a long-term career with an ambitious brand.

The role of a Vehicle Parts Advisor:

The apprenticeship programme is geared toward training the right candidate to become a qualified vehicle parts advisor. But what does a vehicle parts advisor actually do?

The vehicle parts advisor role varies slightly by employer based upon the specific needs to the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include:

  • Advising customers on how to solve a problem with their vehicle
  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold
  • Liaising with other members of staff
  • Working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
  • Customers may include members of the public, service departments of dealers, and garages

Requirements and prospects

Desired skills

The Performance Academy commits to supporting the development of its apprentices technical, employability and broader personal development skills, to ensure they can progress and develop their career. That is why, when it comes to selecting the right people to become Stellantis apprentices, it’s as much about attitude as it is about vocational and academic success.

Personal qualities

  • Willingness to learn
  • Team working/working with others
  • Motivation for the role/automotive and engineering interest
  • Personal responsibility and career ownership
  • Enthusiasm for our industry

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English. Predicated grades are accepted.

Equivalent grades could include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key skills Level 2
  • NVQ's
  • Functional skills Level 2

Future prospects

There are lots of opportunities to develop your career within our expanding dealer network.  Your early development is carefully mapped through your apprenticeship journey with your learning focused towards achieving an industry recognised qualification that's recognised across the motor industry.

This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.

Things to consider

We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone.  Being committed to equal opportunities, if you have a disability, please state this during the application process.

Measures will be put in place to support you through your application and apprenticeship journey.

About the employer

Welcome to Robinsons Motor Group

Established in 1927, Robinsons Motor Group has been a provider of quality vehicles for a celebrated 90 years. 

We proudly represent the Audi, SEAT, Citroën, ŠKODA, and Volkswagen brands at our showrooms across East Anglia, and our quality-assured used car brand Auto Devotion is now available in four locations.​

We are approved, franchised dealers for all of our new and used cars, services and parts, also offering bodyshop repair services with a comprehensive range of products and facilities available from all of our locations. The care and support that we offer to each customer is based on our three key principles: Quality, Value and Customer Service.

At Robinsons, we represent many of the most respected, high-quality automobile brands in the world, and we offer a selection of award-winning cars, commercial vehicles and products from globally renowned manufacturers. Every vehicle and part is crafted with the utmost care, and we’re proud to present these brands to you with our finest personal service.

With each car, part and accessory that we provide, we’re committed to offering every customer exceptional value. You’ll always find us to be competitive on price in your local area, and our aftersales services and benefits are unrivalled.

To meet the unique and ever-changing requirements of our customers, we’re constantly working to provide the utmost in customer service. Our friendly and helpful staff take the time to listen to you and discuss your needs, and they’ll gladly go the extra mile to ensure that your requirements and expectations are met in full.

Employer

Robinsons Motor Group

Address

Storeys Bar Road

Peterborough

PE1 5YS

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Training

Training provider

CALEX UK LTD

Applications for this apprenticeship are being processed by Calex UK Ltd

Contact

Calex UK Recruitment recruitment.calexuk@gmail.com

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 11 Jul 2022