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Senior Financial Services Customer Advisor Apprentice Level 3 MPM Insurance Services Limited
An excellent opportunity has arisen for an apprentice to join our Commercial Small Business Team. Working within a busy office environment, training will be provided to cover all aspects of Insurance and Claims Administration. This is a great role for the right candidate, please apply today.
Closing date: 20 Jun 2022
Apprenticeship summary
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Weekly wage
£168.35
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday, 9.00am to 5.00pm with 1-hour for lunch.
Total hours per week: 35.00
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Expected duration
18 months
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Possible start date
27 Jun 2022
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Date posted
27 Jan 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001813681
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Positions
1 available
A full training programme will be provided by KGJ Group and this will ensure minimum standards of training and competency are achieved in all relevant activities within the job role.
Your Small Business Team colleagues will provide training and guidance on the day to day tasks including procedures, insurance knowledge and IT skills, we will also ensure you receive coaching on letter writing, time management, how to write professional emails and answering the telephone.
Its important to us that your mentors provide you with the abilities to help you integrate into our Small Business Team and our way of working, this will help you gain the skills, behaviours and confidence needed to progress in the Small Business Team.
Duties may include:
- Filing
- Post collection
- Insurance administrative support
- Adhere to the principles/standards as set out in the Group Procedures Manual
- Maintain a professional image of self and the Group to all customers and insurers
- Ensure that all outgoing mail is collected and correctly franked
- Ensure that all customers files are correctly filed, maintained and kept tidy at all times
- Ensure all Small Business Team diary work is given to the appropriate team member
- Sort Small Business Team post and allocate accordingly
- Provide admin support to the Small Business Team
- Completion of tasks in a timely manner
- Ensure that all compliance responsibilities are recorded and reported as required
- Maintain own training records
Requirements and prospects
Desired skills
- Good communication skills
- Excellent telephone manner is required as well as the ability to work on their own initiative
- Good interpersonal skills and be team player
- Candidates must be computer literate and have experience of using Microsoft Packages including Word and Excel
Personal qualities
- Dedicated
- Hardworking and willing to take on any tasks associated with the job role
Desired qualifications
GCSE Grade C/4 or equivalent qualifications in English and maths.
Future prospects
Opportunity for a full-time position on completion of the apprenticeship.
Things to consider
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
About the employer
MPM Insurance Services.
The KGJ Group of Companies is a family-owned business run by a dynamic and entrepreneurial group of shareholding directors.
Employer
MPM Insurance Services Limited
Address
2 Charter Court, Broadlands
WOLVERHAMPTON
WV10 6TD
Training
Training provider
BABINGTON BUSINESS COLLEGE LIMITED
Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED
Contact
Diane Stanley 07552 276536 diane.stanley@babington.co.uk
Senior Financial Services Customer Advisor Level 3.
Apprenticeship standard
Financial services customer adviser
Level 2 (GCSE)
Before you apply
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