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Hospitality Supervisor Apprentice Old Thorns Golf & Country Club Limited

We are looking for an energetic, forward-thinking apprentice who would love to work with us in our hotel. You must be enthusiastic, be willing to learn, happy to welcome and serve customers, and able to work within a big team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Shifts to be confirmed

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    30 Jun 2022

  • Date posted

    26 Jan 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

In this position you will expend time training and working in all the different departments across the hotel in order to get a better understanding of how hotels work.

  • 3 Months in Offices Reservations/Sales/Golf
  • 3 Months in Housekeeping/Front Office
  • 6 Months in F&B, C&B and Kitchen
  • You will have an opportunity to experience all the different aspects of the hotel within 12 months

A typical shift may look like this:

  • Developing an in depth knowledge of all areas of the hotel, supporting colleagues with serving meals, beverages and maintaining hygiene levels in outlets and public areas
  • Working with cash in our outlets, making sure that the till balances at the end of your shift, ensuring accurate records of waste & stock are collated
  • You will be ensuring all function notes and conferencing menus are fully met and instructions are followed to ensure excellent customer service & experience
  • Liaison with other departments to ensure that the guest experience is maximised and customer journey is exceeded
  • Working closely with housekeeping and F&B

Requirements and prospects

Desired skills

  • Previous hospitality or customer service experience required

Personal qualities

  • Honest
  • Willing to learn and develop
  • Communication skills – polite and helpful with customer

Desired qualifications

  • Level 1 in maths and English (or equivalent)

Future prospects

  • Potential to progress to higher level apprenticeship and permanent position within the company

Things to consider


  • Long Service Awards & Long Service Holiday entitlement
  • Staff Accommodation Discounts
  • Generous refer a Friend Bonus
  • Discounted Health Club Membership
  • Discounts across the F&B outlets
  • Employee Recognition Programs
  • Discounted Spa Treatments and Products

About the employer

Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.


Old Thorns Golf & Country Club Limited


Old Thorne Golf And Country Club

Weavers Down


GU30 7PE

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Training provider


Applications for this apprenticeship are being processed by HIT Training Ltd


Zoe Lawrence 02392981727

All new starters will be attending a company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Customer Service on the day.
New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.
We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 trainings, Effective Teams, Disability Awareness, Guest Service etc.

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022