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Hospitality Member Apprentice Old Thorns Golf & Country Club Limited

We are looking for an energetic, forward-thinking apprentice who would love to work with us in our hotel. You must be enthusiastic, be willing to learn, happy to welcome and serve customers, and able to work within a big team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022

Apprenticeship summary

  • Weekly wage

    £210.00

  • Working week

    Shifts to be confirmed

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    30 Jun 2022

  • Date posted

    26 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001812941

  • Positions

    2 available

In this position you will expend time training and working in all the different departments across the hotel in order to get a better understanding of how hotels work.

  • 3 Months in Offices Reservations/Sales/Golf
  • 3 Months in Housekeeping/Front Office
  • 6 Months in F&B, C&B and Kitchen
  • You will have an opportunity to experience all the different aspects of the hotel within 12 months
  • A typical shift could look like this!

This is a rotation position but the role will focus on:

  • Supporting customers on the telephone accepting reservations
  • Responding to emails & front of house customer interactions on reception
  • Supporting housekeeping with maintaining hygiene standards in public areas & rooms as necessary
  • Serving customers food and drinks within the outlets
  • Supporting the kitchen with stock rotation, hygiene standards and simple preparation of ingredients

Requirements and prospects

Desired skills

  • Good communications skills
  • Good organisational skills

Personal qualities

  • Honest
  • Willing to learn and develop
  • Communication skills – polite and helpful with customer

Desired qualifications

  • Level 1 in maths and English (or equivalent)

Future prospects

  • Potential to progress to higher level apprenticeship and permanent position within the company

Things to consider

Benefits:

  • Long Service Awards & Long Service Holiday entitlement
  • Staff Accommodation Discounts
  • Generous refer a Friend Bonus
  • Discounted Health Club Membership
  • Discounts across the F&B outlets
  • Employee Recognition Programs
  • Discounted Spa Treatments and Products

About the employer

Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course.

Employer

Old Thorns Golf & Country Club Limited

Address

Old Thorne Golf And Country Club

Weavers Down

Liphook

GU30 7PE

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Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Zoe Lawrence 02392981727 zoe.lawrence@hittraining.co.uk

All new starters will be attending a company induction day where they will learn about the Hotel, H&S, the main policies and procedures and benefits. They will also attend a 2h induction to Costumer Service on the day.
New starters will be provided with a buddy for the first two weeks of their employment. The buddy will act as a mentor training them and guiding them through their first weeks at work. The buddy will remain available throughout their employment as a main point of contact and support.
We will enrol new starters on our online training platform where they will be able to do online training. Topics include, H&S safety, Food Safety, Allergen Awareness, Multiple COVID 19 trainings, Effective Teams, Disability Awareness, Guest Service etc.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022