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Business Administration Apprentice NORTH WEST CLIMATE SERVICES LIMITED

Business Administration Apprentice to assist with answering telephone calls and communicating effectively with customers,

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Closing date: 27 May 2022

Apprenticeship summary

  • Weekly wage

    £180.38 to £356.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 16:30, with a 30-minute unpaid lunch break.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    03 Jun 2022

  • Date posted

    20 Jan 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001811233

  • Positions

    1 available

Responsibilities will include:

  • Answering telephone calls and communicating effectively with customers, suppliers and engineers
  • Responding and actioning emails
  • Updating and maintaining all relevant paperwork
  • Updating and maintaining bookings and diary system for engineers
  • Assisting our engineers to offer an efficient service to our customers
  • Booking accommodation
  • Fleet Management
  • Effectively input data into our CRM system

Requirements and prospects

Desired skills

  • Familiar with Microsoft Office packages in particular Excel and Word
  • Good organisational skills
  • Excellent written and verbal communication skills

Personal qualities

  • Conscientious
  • Motivated and keen to learn
  • Patient
  • Outgoing and confident
  • A good ability to use own initiative
  • Very good telephone etiquette
  • Ability to work both in a team and independently when required

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Opportunity to develop skills and knowledge, the company are looking for a candidate who is keen to build a career and stay with the company.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.

About the employer

Air conditioning, refrigeration, service, installation and design specialist based in Rainford.

Employer

NORTH WEST CLIMATE SERVICES LIMITED

Address

Kingfisher Court Unit 1

Sandwash Close

St. Helens

WA11 8LY

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Training

Training provider

ST HELENS CHAMBER LIMITED

Applications for this apprenticeship are being processed by St Helens Chamber Limited

Contact

Adam Gardam 01744742103 adam.gardam@sthelenschamber.com

Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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