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Business Administration Apprentice NORTH WEST CLIMATE SERVICES LIMITED

Business Administration Apprentice to assist with answering telephone calls and communicating effectively with customers,

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Closing date: 27 May 2022

Apprenticeship summary

  • Weekly wage

    £180.38 to £356.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, 08:30 - 16:30, with a 30-minute unpaid lunch break.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    03 Jun 2022

  • Date posted

    20 Jan 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Answering telephone calls and communicating effectively with customers, suppliers and engineers
  • Responding and actioning emails
  • Updating and maintaining all relevant paperwork
  • Updating and maintaining bookings and diary system for engineers
  • Assisting our engineers to offer an efficient service to our customers
  • Booking accommodation
  • Fleet Management
  • Effectively input data into our CRM system

Requirements and prospects

Desired skills

  • Familiar with Microsoft Office packages in particular Excel and Word
  • Good organisational skills
  • Excellent written and verbal communication skills

Personal qualities

  • Conscientious
  • Motivated and keen to learn
  • Patient
  • Outgoing and confident
  • A good ability to use own initiative
  • Very good telephone etiquette
  • Ability to work both in a team and independently when required

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Opportunity to develop skills and knowledge, the company are looking for a candidate who is keen to build a career and stay with the company.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.

About the employer

Air conditioning, refrigeration, service, installation and design specialist based in Rainford.




Kingfisher Court Unit 1

Sandwash Close

St. Helens

WA11 8LY

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Training provider


Applications for this apprenticeship are being processed by St Helens Chamber Limited


Adam Gardam 01744742103

Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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