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School Reception Apprentice Chesterton Community Sports College

To work under the direction and instruction of senior staff to provide general clerical, administrative and financial support to the school. This role could lead to a permanent position for the right person.

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Closing date: 05 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts to be confirmed

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    13 Jun 2022

  • Date posted

    18 Jan 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Statement of Purpose:

  • To work under the direction and instruction of senior staff to provide general clerical, administrative and financial support to the school

Support to Pupils, Parents and the Community:

  • Undertake reception duties, answer routine telephone and face to face enquiries and sign in visitors
  • Assist with pupil welfare duties; liaise with parents/staff etc.
  • Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer etc.

Support to Organisation:

  • Provide routine clerical support, e.g. photocopying, filing, faxing, emailing and completing routine forms
  • Maintain manual and computerised records/management information systems and respond to queries
  • Undertake routine typing, word-processing on an ad hoc basis
  • Sort and distribute and record mail
  • Undertake routine administration, e.g. registers/school meals
  • Assist with arrangements for visits from County Council officers and external agencies, e.g. Social Services
  • Operate office equipment e.g. photocopier, computer
  • Arrange orderly and secure storage of supplies
  • Undertake routine financial administration e.g. collect and record dinner money.
  • Basic first aid

Support to School (this list is not exhaustive and should reflect the ethos of the school):

  • Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of, support and ensure equal opportunities for all
  • Contribute to the overall ethos/work/aims of the school
  • Appreciate and support the role of other professional
  • Attend and participate in relevant meetings as required
  • Participate in training and other learning activities and performance development as required

Requirements and prospects

Desired skills

  • Good numeracy and literacy skills
  • Good understanding and ability to use relevant equipment/technology
  • Keyboard/computer skills
  • Ability to work constructively as part of a team
  • Ability to relate well to children and to adults
  • Good organising and prioritising skills

Personal qualities

  • Customer focused
  • Has a friendly yet professional and respectful approach which demonstrates support and shows mutual respect
  • Open, honest and an active listener
  • Takes responsibility and accountability
  • Committed to the needs of the pupils, parents and other stakeholders and challenge barriers and blocks to providing an effective service
  • Demonstrates a “can do” attitude including suggesting solutions, participating, trusting and encouraging others and achieving expectations
  • Is committed to the provision and improvement of quality service provision
  • Is adaptable to change/embraces and welcomes change
  • Acts with pace and urgency being energetic, enthusiastic and decisive
  • Communicates effectively
  • Has the ability to learn from experiences and challenges
  • Is committed to the continuous development of self and others by keeping up to date and sharing knowledge, encouraging new ideas, seeking new opportunities and challenges, open to ideas and developing new skills

Desired qualifications

  • GCSE grades A*-C/9-4 in maths and English (or equivalent)

Future prospects

Could lead to a permanent position for the right person.

Things to consider

This vacancy may close early if sufficient applications are received, therefore we recommend that you apply as soon as possible to avoid disappointment.

About the employer

Chesterton Community Sports College is a successful, caring, innovative 11-16 school. The school embraces all pupils and this enables each child to experience success, in and out of the classroom, and to ensure they have the opportunity to make the right choices for the future.


Chesterton Community Sports College


Castle Street



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Training provider

Newcastle-under-Lyme College & Stafford College

Applications for this apprenticeship are being processed by Newcastle-under-Lyme College & Stafford College


The Apprenticeship Hub 01782 254287

  • Level 2 Diploma in Customer Service
  • Level 1 Functional Skills in maths and English
  • Award in Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
  • Technical Certificate in Business and Administration

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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