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Apprentice Medical Receptionist Parkgate Surgery

To attend to patients both over the telephone and face to face, to deal with repeat prescription requests, to operate the surgery booking system, to direct patients to correct rooms, general office duties including filing, post room and computerized notes.

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Closing date: 23 Oct 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9AM -5PM Monday - Friday

    Total hours per week: 37.50

  • Expected duration

    52 weeks

  • Possible start date

    01 Nov 2022

  • Date posted

    18 Jan 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Based in Darlington town centre, this large doctors surgery is looking to recruit an apprentice Receptionist.

The surgery is open Monday to Friday and you would be:

  • Dealing with customers over the phone and face to face
  • Operating a computerised booking system
  • Issuing repeat prescriptions
  • Directing patients within the practice

Requirements and prospects

Desired skills

  • Calm manner 
  • Able to answer the phone 

Personal qualities

  • As this is a busy surgery the practice are looking for a calm collected organised person
  • A friendly helpful attitude 

Desired qualifications

  • Maths minimum grade 4
  • English minimum grade 4

Future prospects

The practice have a history of retaining sucessful apprentices

About the employer

IntraHealth is one of the U.K.’s leading independent providers of NHS primary and community care services. We now employ over 500 staff working across three divisions of primary care, clinical services, and pharmacy across England. Over the years the business has grown to a turnover of £24m, servicing over 100,000 patients across the UK and further growth is expected.


Parkgate Surgery


Park Place



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Training provider


Applications for this apprenticeship are being processed by Milltech


Liz 0191 5100414

  • Dealing with customers both face to face and over the phone 
  • Handling confidential data 
  • Dealing with prescrition requests 
  • Dealing with doctors rotas and appointment system

Apprenticeship standard

Business administrator

Level 3 (A level)

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