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Student Information Apprentice Bury College

To support the work of the department and ensure an outstanding service is provided to internal and external customers in an efficient and effective manner. Further Education is continually developing, and the rate of change is unlikely to slow down. You must therefore be flexible to take on changing responsibilities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2022

Apprenticeship summary

  • Weekly wage

    £177.97 to £351.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, hours between 08:30 and 17:00.

    Total hours per week: 37.00

  • Expected duration

    16 months

  • Possible start date

    24 Oct 2022

  • Date posted

    13 Jan 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Assist in providing high quality administrative support to the area including routine office clerical duties
  • Accurately and effectively input and update data records within the directorate’s areas of responsibility
  • Effectively and efficiently process all relevant documentation for cross-college provision, and maintain appropriate records to meet claims
  • Maintain a sound knowledge of the department’s procedures and processes
  • Assist the team with carrying out departmental duties
  • Ensure that the processing and storage of all learner’s related data is compliant with relevant legislation and is fully secure at all times
  • Undertake training and professional development to develop a high level of expertise within the role
  • To demonstrate a customer focussed approach at all times
  • Undertake duties as required within the Planning and Information Services Directorate

Requirements and prospects

Desired skills

  • Good written communication skills are essential
  • Good general IT skills are essential
  • Good skills in Excel are desirable
  • Good skills in Word are desirable
  • Good organisation skills are essential
  • Good interpersonal skills with a range of people – students, staff, parents and employers are essential

Personal qualities

  • An ability to work quickly and accurately, following agreed procedures is essential
  • The ability to maintain confidentiality when dealing with sensitive or confidential information is essential
  • An understanding of ‘safeguarding’ and its importance within the College, together with a commitment to creating a safe learning/working environment is desirable
  • Ability to work independently is essential
  • The ability to work as part of a team is essential

Desired qualifications

  • GCSEs at grades A*-C/9-4 (or equivalent) in maths and English
  • A good general standard of education including at least 5 GCSEs at grades A*-C/9-4 (or equivalent)
  • A level 2 IT qualification (or equivalent) is desirable.
  • A willingness to work towards a Level 2 qualification in Customer Service is essential

Future prospects

There may be an opportunity for permanent employment on successful completion of the apprenticeship.

About the employer

Bury College is a further education college offering a wide range of subjects from A-Level's, Vocational Study Programmes, T-Levels, Apprenticeships, University and Adult Courses.


Bury College


Woodbury Centre

Market Street



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Training provider


Applications for this apprenticeship are being processed by Bury College

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

This is a work-based qualification.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 14 Oct 2022