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Customer Service Apprentice MELON RENOVATIONS LIMITED

We are looking for a good all-rounder to assist with administration and customer service at our busy construction and renovation business.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jun 2022

Apprenticeship summary

  • Weekly wage

    £168.35

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 7 hour shifts between 08:00 and 20:00.

    Total hours per week: 35.00

  • Expected duration

    16 months

  • Possible start date

    27 Jun 2022

  • Date posted

    13 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001809021

  • Positions

    1 available

Duties will include:

  • Taking phone calls and assisting customers
  • Check-a-trade enquiries – respond by phone or email
  • Working on projects under the Project Manager
  • Conducting customer satisfaction surveys over the phone
  • Placing orders for building materials
  • Dealing with suppliers
  • Awareness of GDPR
  • Managing app system clock-in/clock-out of staff
  • Providing general administration support

Requirements and prospects

Desired skills

  • Good communication skills, with a confident phone manner

Personal qualities

  • Punctual & reliable
  • Able to work under pressure
  • Enthusiastic and willing to learn
  • Organised and able to multi-task

Desired qualifications

You will ideally have both GCSEs at grades C/4 or above (or equivalent) in maths and English or you must be willing to work towards this.

Future prospects

There may be an opportunity for permanent employment and career progression on successful completion of the apprenticeship.

Things to consider

Salary will be £4.30 per hour for the first 6 months then reviewed.


About the employer

We offer a wide range of full-scope interior and exterior renovation services, as well as custom remodelling services which can be customized to meet your needs. Our team works directly with each client to find the best solution for your home, business, or commercial needs.

Our services include:

  • Commercial Renovations
  • Home Renovations
  • Commercial Plumbing
  • Domestic Plumbing

Employer

MELON RENOVATIONS LIMITED

Address

Ground Flo

Moseley Road

Levenshulme

M19 2LH

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Training

Training provider

BURY COLLEGE

Applications for this apprenticeship are being processed by Bury College

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

College attendance will be required once per month.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jun 2022