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Customer Service Apprentice Philip Knight

Working in a busy office environment, to ensure the smooth running and planning of hires, productions and AV installs. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.

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Closing date: 24 Jan 2022

Apprenticeship summary

  • Weekly wage

    £206.25

  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    31 Jan 2022

  • Date posted

    2 days ago

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001809012

  • Positions

    1 available

KI Sound and Light have been delighted to serve the entertainment and hospitality industry for over 35 years.

During this time, we have provided the very best quality Audio and Visual solutions across the United Kingdom. KI have supported spectacular live events, dramatic theatrical productions, and outstanding Audio-Visual Installations in some of the most prestige venues whilst regularly assisting our home county clients based in Essex, London, and Kent.

In this Customer Service role, you will contribute to our success by:

  • Assisting customers with their enquiries
  • Raising quotations to meet customers' needs
  • Booking staff and transport for events
  • Planning event logistics

Requirements and prospects

Desired skills

  • Previous office experience is ideal and a good grasp of IT Skills, English reading and writing

Personal qualities

  • Eagerness to learn
  • Good listener
  • Can retain information well
  • Can plan tasks well and be efficient
  • Can forward think
  • Accountability
  • Sensible
  • Good timekeeping

Desired qualifications

  • Good grades in maths, English and IT
  • Candidates will be screened on a case by case basis, as the events industry runs on hard work and dedication

Future prospects

  • Candidates will have the opportunity to progress through the company, in a variety of different roles

Things to consider

  • Candidates should expect to be working in a fast paced office environment, where customer service and attention to detail is paramount

About the employer

KI Sound and Light have been delighted to serve the entertainment and hospitality industry for over 35 years.

During this time, we have provided the very best quality Audio and Visual solutions across the United Kingdom. KI have supported spectacular live events, dramatic theatrical productions, and outstanding Audio-Visual Installations in some of the most prestige venues whilst regularly assisting our home county clients based in Essex, London, and Kent.

Employer

Philip Knight

Address

46

East Street

Braintree

CM7 3JJ

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Training

Training provider

ACCESS TO MUSIC LIMITED

Applications for this apprenticeship are being processed by Access to Music: Birmingham

Contact

apprentices@creativeindustries.ac.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard and Functional Skills as required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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