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Customer Service Advisor Apprentice Envirotech Building Services Ltd

In this position, you will be the first point of call for clients, suppliers, employees and visitors, providing a professional and confident service by directing calls and welcoming visitors.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 May 2022

Apprenticeship summary

  • Weekly wage

    £180.38

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:00 - 17:00

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    01 Jun 2022

  • Date posted

    10 Jan 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001807696

  • Positions

    1 available

Reception duties:

  • Answering and directing calls; directing calls and messages accordingly
  • Meeting and greeting visitors
  • Meeting room bookings
  • Dealing with incoming and outgoing post
  • Taking deliveries and distributing to employees
  • Assist with manging the recycling within the office

Administrator duties:

  • Carry out secretarial responsibilities, such as preparing letters, answering telephone, taking messages and replying to e-mails
  • Updating details
  • Filing, photocopying, typing, archiving, etc.
  • Assist in completing stationery check list and reporting requirements
  • Banking of cheques, taking letters / parcels to the Post Office
  • Ensuring all relevant documentation are received, stored correctly and dealt with accordingly
  • Liaising with Clients, Subcontractors, Suppliers and other third parties, professionally.
  • Assist the accounts department with obtaining the relevant information from new subcontractors and supplier, to enable accounts to be set up on company software packages (i.e., sage, estimating software, construct etc.)

We appreciate that not every candidate will have experience of the job role out lined above, so we are offering full training and will provide support and relevant on the job training to develop the successful candidate.

It is not essential for you to come from a building services background, although this would be an advantage.


Requirements and prospects

Desired skills

  • Knowledge of Microsoft Office products would be an advantage

Personal qualities

  • Attention to detail
  • Good work ethic
  • Reliable
  • Trustworthy

Desired qualifications

  • Minimum A-C/8-4 GCSE (or equivalent) maths and English

Future prospects

Full-time permanent role within the company.


About the employer

Envirotech Group delivers bespoke design, build and maintenance services to an impressive client list across the UK. Independently owned and with more than 30 years experience our technical and knowledgeable teams all share one common goal - to help our clients meet their business objectives, improve their workplace environment and be legally compliant.

Employer

Envirotech Building Services Ltd

Address

The Courtyard Unit 2

Roman Way

Birmingham

B46 1HQ

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Training

Training provider

THE NVQ TRAINING CENTRE LIMITED

Applications for this apprenticeship are being processed by N V Q Training Centre

Contact

Gareth Milward

  • Customer Service Practitioner level 2
  • Teaching and learning the skills, knowledge and behaviours within Customer Services

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 May 2022