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Business Administration Apprentice level 3 DESTINATIONS BY JOHN LTD

to assist in a smooth customer experience

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Closing date: 30 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30 hours, 5 days a week (must work Saturday)

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    04 Jul 2022

  • Date posted

    10 Jan 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Job Title: Business Administrator Level 3 Apprentice

To meet and greet customers, offer them refreshments we have a regular supply off coffee. If staff take details and pass to travel advisor ensue brochure rack is always stocked and window refreshed regular with other agents assistance training will be given to log clients details on CRM, drop of post, buy stamps ect.

Phone to be switched of in back shop unless on break or lunch. Breaks must be taken in staff room or off site.

Requirements and prospects

Desired skills

  • Good knowledge of Microsoft Office systems.
  • Good keyboard skills.
  • Excellent telephone manner.
  • Numerate and Literate.
  • Excellent communication and interpersonal skills.
  • Ability to work to tight timescales.
  • Good communication skills.
  • Accurate and good attention to detail.

Personal qualities

  • Reliable and punctual.
  • Flexible.
  • Desire to develop.

Honest and trustworthy.

Desired qualifications


Maths and English, GCSE Grade 4-9 or equivalent.

Future prospects

good experince and a qualification

About the employer

High street travel agents





Whitley Road

Whitley Bay

NE26 2TE

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Training provider


Applications for this apprenticeship are being processed by LearningSkills


Alex Helm 01914338727

  • Maths and English to Level 2 required, if not already achieved
  • Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence


  • Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety.


Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project

Apprenticeship standard

Business administrator

Level 3 (A level)

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