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Business Administration Assistant Apprentice Yellow Cabs

Call answering / filing and data management / assisting the management team on a day to day basis / Customer relations and account management.

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Closing date: 20 May 2022

Apprenticeship summary

  • Weekly wage

    £165.00

  • Working week

    Monday - Friday 11.00am - 6.00pm (including 1 hour lunch)

    Total hours per week: 30.00

  • Expected duration

    19 months

  • Possible start date

    23 May 2022

  • Date posted

    05 Jan 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001805764

  • Positions

    1 available

  • The Successful candidate will be primarily answering calls from customers and using our data suite to input the details they provide
  • You will also be managing data and correctly dispatching work to other members of the team as well as speaking to a large variety of account customers, dealing with their bookings, questions and hopefully very few complaints
  • The candidate will also be assisting the management team in money handling, business analysis such as job counts etc. as well as maintaining a high degree of professionalism and courteousness dealing with face to face customers who come into our very busy walk-in office

Requirements and prospects

Desired skills

  • Good IT skills
  • Able to use artistic programmes to create posters and marketing materials
  • Good phone skills
  • Problem solving abilities

Personal qualities

  • Punctual
  • Polite
  • Helpful
  • Conscientious
  • Hard working

Desired qualifications

5 x GCSE A*-D / 9-3 which must include GCSE English at A*-C / 9-4 and Maths at A*-D / 9-3 or equivalent.

Future prospects

Progression to next course level and possible full time position.

Things to consider

In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open.

Until we receive the above, we are unable to progress your application so please monitor your emails. 

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

One of the Largest Taxi companies in Chorley. We work with businesses across the area dealing with accounts for their transport needs, as well as supplying private hire taxis / minibuses and airport transfers for the public and local area.

Employer

Yellow Cabs

Address

Houghton Street

Chorley

PR6 0RG

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Training

Training provider

RUNSHAW COLLEGE

Applications for this apprenticeship are being processed by Runshaw College

Contact

Kirsty Gregory gregory.k@runshaw.ac.uk

You will be working towards the following qualification / standard:

Business Administrator - Level 3.

This includes:

  • Main Learning Objectives - Support a business administrator’s role in the workplace, principles of business administration, managing performance, communication in a business environment, project management, ICT for business
  • Functional Skills (if required)
  • EPA (End Point Assessment) - Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO

This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.

Apprenticeship standard

Business administrator

Level 3 (A level)


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