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Apprentice Dental Practice Receptionist Penwtyn dental surgery

An excellent opportunity has arisen for a bright and enthusiastic candidate to join the team at Pentwyn Dental Practice greeting patients and updating records.

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Closing date: 28 May 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Saturday, shift patterns TBC.

    Total hours per week: 37.50

  • Expected duration

    60 weeks

  • Possible start date

    04 Jun 2022

  • Date posted

    04 Jan 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

This is an excellent opportunity to gain and develop skills as a receptionist within a local dental practice. 

Working within a busy office environment, training/duties will cover all aspects of reception in line with the company’s standard operating procedures, e.g. greeting patients, updating records and booking appointments. 


  • Cover reception– undertake reception duties
  • Book appointments
  • Support the team with respect to admin duties
  • Answering telephone calls, taking messages, transferring to staff
  • Welcoming visitors, ensuring sign in and temperature taken, provide general support to visitors
  • Receiving deliveries and put away
  • Keep Reception tidy

Requirements and prospects

Desired skills

  • The candidate will need to demonstrate good communication skills - excellent written and verbal communication skills
  • Excellent telephone manner
  • Ability to work on their own initiative
  • Candidates must be computer literate and have experience of using Microsoft packages including Word and Excel
  • Working knowledge of office equipment, like printers and computers
  • Excellent time management skills and the ability to prioritise work
  • Strong organisational skills with the ability to multi-task
  • Good interpersonal skills

Personal qualities

  • Be a team player who is able to work well under pressure
  • Articulate 
  • Hardworking
  • Reliable
  • Willing to complete any tasks associated with their job role
  • Be warm and welcoming

Desired qualifications

  • GCSE Grade C/4 or equivalent qualifications in English and maths

Future prospects

To be decided upon completion of the apprenticeship.

About the employer

Pentwyn Dental is based on the belief that our patients' needs are of the utmost importance. Our entire team is committed to meeting those needs.


Penwtyn dental surgery



Hill Top

West Bromwich

B70 0PX

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Training provider

Performance Through People

Applications for this apprenticeship are being processed by Performance Through People


Cally Sutherland 0192265110

  • Level 2 Customer Service Practitioner 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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