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Technical Support and Calibration Engineer Apprentice ACSOFT LIMITED

AcSoft Ltd in Thurleigh are looking for a calibration technician with a keen interest in technology who can also help to provide exceptional customer service to the construction and environmental markets. The work will be split between providing technical support and working with their busy calibration laboratory testing sound monitors.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 May 2022

Apprenticeship summary

  • Weekly wage

    £250.00

  • Working week

    08.30 to 16.30 Monday to Friday with 30 mins lunch and day release

    Total hours per week: 37.50

  • Expected duration

    42 months

  • Possible start date

    27 Jun 2022

  • Date posted

    16 Dec 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001802830

  • Positions

    1 available

AcSoft Ltd in Thurleigh are a world leading supplier of noise and vibration monitoring instrumentation. They are looking for a calibration technician with a keen interest in technology who can also help provide exceptional customer service to the construction and environmental markets. The work will be split between technical support and working with their busy calibration laboratory where you will be testing sound monitors.

AcSoft build and sell monitoring systems for measuring noise and vibration. This ranges from a simple handheld instrument right through to a complex system including hardware, software and transducers that might be used by Jaguar Land Rover to measure how noisy (or quiet!) their new cars are or by Sennheiser to look at the quality of the sound reproduced in their headphones.

Below are details of what you will be doing:

- You will be trained to use the test equipment as the customer equipment is taken through various tests to make sure that readings are correct and adjustments are made as 
   necessary and then a calibration certificate is issued. (It is important that a customers equipment gives them the correct reading for the noise they are measuring so they send it 
   back for calibration in the laboratory)
- Write test procedures so that the company have a set way to test and calibrate the equipment and technical support is involved in this.
- You will be helping to build power systems. (The company also build solar and wind powered generation systems for use with equipment when it is located somewhere where 
   there is no power. For example, they have lots of equipment measuring noise levels while they construct the HS2 train line and there is no mains power in many of the 
   locations.
-  Working with customers by telephone, email and on-site to help setup and configure new instruments, systems and software
-  Repair and maintenance of customer systems where necessary
-  Use and maintenance of in-house calibration equipment and systems
-  Liaising with equipment manufacturers to ensure instrument specifications are fully understood
-  Contacting and informing customers on turnaround times, and repair recommendations
-  Developing new test procedures for devices not covered by existing system

All the above will obviously be after full training.


 


Requirements and prospects

Desired skills

Driven and highly motivated by success
Good attitude
Good knowledge in Microsoft packages
 

Personal qualities

Proactive, positive and passionate with the drive and ambition to achieve results
Good communication skills both written and spoken
Ability to work on own initiative but to also be a team player
You should have a keen interest in technology

Desired qualifications

To be considered for this role you will need to have GCSE grades 9-4 (A*- C) in English and maths or equivalent.

Future prospects

Potential full time permanent role in the technical support department earning £22k to £28k per year on successful completion of the apprenticeship.

Things to consider

The company is currently based in Thurleigh but is moving to Bedford in April/May 2022. You will need to be able to commute to Thurleigh until the move.

Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.

Only Candidates who have fully completed the Application will be considered. Please be aware that the closing date is subject to change without prior notice.


About the employer

We build and sell monitoring systems for measuring noise and vibration. This ranges from a simple handheld instrument right through to a complex system including hardware, software and transducers that might be used by Jaguar Land Rover to measure how noisy (or quiet!) their new cars are or by Sennheiser to look at the quality of the sound reproduced in their headphones.

When we sell an instrument or system it has to be setup ready for the customer and our technical support team does this. This will include making sure the parameters are all set correctly within the instrument (a bit like configuring your new mobile phone to do what you want) and/or setting up the software on a PC/laptop.
 

Employer

ACSOFT LIMITED

Address

Building 115

Bedford Technology Park

Bedford

MK44 2YA

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Training

Training provider

BEDFORD COLLEGE

Applications for this apprenticeship are being processed by Bedford College

Contact

Julie Carter 07887 787813 jcarter@bedford.ac.uk

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Technical Support
Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)

Apprenticeship standard

Engineering technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 May 2022