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Support Assistant Apprentice LS1113 ASSET GO SOLUTIONS LTD

We are looking for a motivated, articulate, and confident individual to join our team to provide administration and system support to our team and customers.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Aug 2022

Apprenticeship summary

  • Weekly wage

    £262.50

  • Working week

    Shifts to be confirmed

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    29 Aug 2022

  • Date posted

    15 Dec 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC091177530

  • Positions

    1 available

The Role:

  • We are looking for a motivated, articulate, and confident individual to join our team to provide administration and system support to our team and customers

Duties will include:

  • Dealing with perspective and new clients on the phone
  • New client set up and implementation
  • Providing system support via email and telephone
  • Implementing system changes and updates
  • Updating records on the database daily
  • Contacting web leads that come through via our website
  • Learning the system so support can be given to customers when needed
  • Data inputting
  • Sending out the relevant documents to new clients and actioning these appropriately once we have these back
  • Carry out a system audit once comfortable with the full system
  • Processing web orders
  • Printing labels
  • As a project, the apprentice will on-board a new client from start to finish and document the steps and skills needed in order to do this

Requirements and prospects

Desired skills

  • ICT GCSE would be preferable but not essential
  • Must be numerate and literate
  • Excellent and confident telephone manner
  • Excellent organisation skills
  • Excellent communication skills

Personal qualities

  • Hard working
  • Professional attitude
  • Good communication skills
  • Good work ethic
  • Be able to work efficiently with others

Desired qualifications

  • Maths and English GCSE (Grade 4/C and above)

Future prospects

  • Possible progression to higher level or permanent employment for the right candidate

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

AssetGo helps busy transport, fleet and workshop managers streamline their compliance and maintenance procedures, saving time, eliminating paperwork, increasing efficiency, and reducing costs.

The intuitive and easy to use software allows staff to carry out daily checks and regular inspections on all types of vehicles and other assets, with the reports delivered in real-time to the cloud-based dashboard where all asset and driver data, defects and repairs are managed and monitored ensuring full compliance at all times.

Employer

ASSET GO SOLUTIONS LTD

Address

President Park, President Way

Sheffield

S4 7UR

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Training

Training provider

MEADOWHALL TRAINING LIMITED

Applications for this apprenticeship are being processed by The Source Academy

Contact

Kerry Cook

  • The successful candidate will study a Business Administrator Level 3 Standard
  • This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

Please apply via the following link

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Aug 2022