Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

TPS Volkswagen Group Parts Sales Executive - Yeovil Heritage Automotive Ltd

At TPS our Parts Sales Executive Apprentices have a diverse role. This includes sales (both on the phone and in person); stock control; health and safety logistics; order processing and delivering a high level of customer service using specialist product knowledge.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Aug 2022

Apprenticeship summary

  • Weekly wage

    £218.00

  • Working week

    Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    10 Aug 2022

  • Date posted

    13 Dec 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001801859

  • Positions

    1 available

This is a key role, interacting with different areas of the Centre in a dynamic working environment.

Over the course of the apprenticeship you will develop your knowledge of a wide range of products to understand the purpose of vehicle parts and how they function.  You will also develop life skills such as teamwork, leadership and communication while you work both behind the scenes and at the front desk.

The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment.

You will be involved in sales to help drive our business forward so confidence and a commitment to customer care are essential.

As a Parts Sales Executive some of your key objectives will include:

  • Accurately assessing customer part requirements
  • Using your product knowledge provide advice to customers
  • Stock control
  • Maintenance of accurate paperwork for Centre and customer records
  • Efficient processing of customer orders
  • Delivering high levels of customer service
  • Contributing to the delivery of sales targets

Requirements and prospects

Desired skills

Our ideal Parts Sales Executive Apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service.

Personal qualities

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

  • Enthusiasm and willingness to learn
  • Teamwork
  • Strong communication
  • Customer Service

Desired qualifications

GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science.

'Equivalent' grades include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key Skills Level 2
  • NVQs
  • Essential Skills (Wales)
  • Functional Skills Level 2
  • Core Skills (Scotland)

Future prospects

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Things to consider

The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.


About the employer

TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited.

This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts™ to our customers daily. Every TPS Centre’s extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers.

We’re still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team

Employer

Heritage Automotive Ltd

Address

16

Lower Road

Salisbury

SP2 7QD

You must have JavaScript enabled to view a map of the location


Training

Training provider

BABCOCK TRAINING LIMITED

Applications for this apprenticeship are being processed by Babcock Training Limited

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one year programme you will receive the following:

  • Level 2 Customer Service Practitioner Standard
  • Brand specific certifications

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

In order to be considered for this role, you are required to complete an online application via the link listed. Your online application will be forwarded to our specialist recruitment team. If you are successful in your application, they will talk to you directly and guide you through the next stages of application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Aug 2022