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Customer Support Apprentice Buxton Podiatry Practice

Small thriving business in the heart of Buxton wishing to develop and modernise, making use of its full potential. Hall Bank Clinic wants to create a happy friendly environment in which clients enjoy our services and staff thrive. Allowing them to use their full knowledge, enjoying and taking pride in their work.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2022

Apprenticeship summary

  • Wage

    To be agreed upon appointment

  • Working week

    30-35 hours weekly. Days & time to be agreed. We are open 8.30am-5pm every day except Thursday we're open 8.30am-7pm.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    27 Jun 2022

  • Date posted

    11 Dec 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties include:

  • Telephone enquires.
  • Email enquires.
  • Stock control.
  • Marketing – social media and continued marketing strategies.
  • Bookkeeping.
  • Management of confidential information.
  • Greeting patients & Reception Duties.
  • Supporting Podiatrist with admin task.
  • Development of clinic literature tools.
  • Decontamination if Podiatrist requires assistance.
  • Diary taking of annual business updates required.
  • Continued development of clinic policies and patient pathways- working with all team members.
  • Following compliance procedures and Healthcare Guidelines.
  • Checking weekly calendars and diary management.
  • General office/clinic tidying and cleaning.
  • Using Cloud Storage & Online administration system.

Requirements and prospects

Desired skills

  • Organisation.
  • Prioritising and organise own workload.
  • Attention to detail.
  • Professional.
  • Responding to the need of the business.
  • Integrity.
  • Honest.
  • People skills.
  • Highly motivated.
  • Reliable.

Personal qualities

  • Highly motivated.
  • Loyal.
  • A drive to learn.
  • Dedicated.

Desired qualifications

A good standard of Maths and English (4/C or Equivalent).

Future prospects

There is potential for permanent employment on the successful completion of your apprenticeship.

Things to consider

  • The hours will be Monday- Friday with the possibility of one Saturday pm each month.
  • No Uniform required but professional dress code required.

About the employer

Hall Bank Clinic was established in 2018, after previously being known as Buxton Podiatry Limited. Under new ownership the clinic has thrived, offering a 2 chair Podiatry clinic, Reflexology and Acupuncture. The clinic currently has two staff members, a Podiatrist and 3 associates.


Buxton Podiatry Practice



Hall Bank


SK17 6EW

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Training provider


Applications for this apprenticeship are being processed by University Of Derby


Apprenticeships Team 0800 0740099

Customer Service Practitioner Level 2.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please apply through Buxton & Leek College.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2022