Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Support Apprentice - Technical Officer Pipeline Induction Heat Ltd

The role is directly 'Customer Facing', serving customers and supporting the Project Delivery. Managers, project sites and other departments for technical & quality related issues for all PIH project work. This position helps to ensure that PIH coating systems and procedures obtain approval for use on projects and with clients.

Sign in to apply

Closing date: 30 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, times to be confirmed.

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    01 Jul 2022

  • Date posted

    09 Dec 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Support the Technical Officer with client interaction on technical and quality issues
  • Liaising with other departments and site providing technical / quality support
  • Support the Technical Officer with review of Client and 3rd party scope of work including suppliers, specifications
  • Support to sales team for specification review’s, lab testing scopes etc. 
  • Support the Technical Officer with preparation of project technical and quality documentation and reports
  • Shadow the Technical Officer to planning and execution of Procedure Qualification Trials (PQT’s) in conjunction with the relevant service delivery departments
  • Tracking execution and costing of 3rd party lab testing
  • Any other reasonable duties as required by your Line Manager

Requirements and prospects

Desired skills

  • Good communicational skills, task orientated.
  • Excellent time management and planning skills.
  • Good presentation and customer facing skills.
  • Strong problem-solving skills

Personal qualities

Courage & Innovation – We are bold to break the mould:

  • Bravely innovate without boundaries 
  • Generate and embrace new ideas 
  • Drive cutting edge digital solutions 
  • Foster creativity for exponential growth 

Agility & Performance – We cut through challenges:

  • Simplify to accelerate business results 
  • Anticipate, adapt to and lead changed 
  • Focus on the right things and take action 
  • Perform in ways that exceed expectations 

Inclusivity & Collaboration – We join forces for sustainability:

  • Respect and leverage all aspects of diversity 
  • Make decisions with an inclusive, global view 
  • Collaborate to amplify customer value 
  • Communicate to drive meaningful outcomes 

Integrity & Accountability – We are reliable to the core:

  • Operate with highest ethical standards 
  • Be who you are, build trusted relationships 
  • Act with transparency and positive intent 
  • Live up to commitments and own the results

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English.

Future prospects

There will be opportunity for the successful candidate to progress within the company and gain a permanent role on completion of their apprenticeship.

About the employer

A truly global company, PIH provides services to pipeline construction contractors working on offshore lay barges and onshore spoolbases as well as on overland pipelines. We continually work with our customers and coating material suppliers to develop innovative and relevant technologies that fulfil and exceed today’s demanding field joint coating requirements.


Pipeline Induction Heat Ltd


The Pipeline Centre

Farrington Road


BB11 5SW

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Burnley College


Jess Parkinson 01282 733005

The successful candidate will receive full on the job training on all relevant company processes and systems whilst being supported by employer and training provider through the Level 3 Business Administrator apprenticeship standard, including:

  • Level 2 Functional Skills (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.