Apprentice Digital Applications Technician BT
Digital Support is right at the heart of any organisation such as ours. Our customers range from big household names, government departments and public service organisations right through to small businesses. We need people with the technical know-how to help our customers, to make sure everything runs smoothly.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 May 2022
Apprenticeship summary
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Annual wage
£16,422.00
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Working week
Days and shifts to be confirmed.
Total hours per week: 37.50
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Expected duration
18 months
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Possible start date
01 Sep 2022
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Date posted
09 Dec 2021
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC001800348
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Positions
1 available
Digital Support is right at the heart of any organisation such as ours. Our customers range from big household names, government departments and public service organisations right through to small businesses. We need people with the technical know-how to help our customers, to make sure everything runs smoothly.
As an apprentice Digital Applications Technician, you’ll help our internal users and customers to maximise the use of digital technologies and adapt to and exploit changes in technology to meet our company’s objectives.
By the time you’ve finished your apprenticeship, you’ll be able to provide technical expertise on IT Applications and Databases.
Your new tech skills mean you’ll be able to support on our Technical Major Incident Process for our business customers, working collaboratively with your team.
On your apprenticeship you’ll learn to take ownership of technology, build your problem-solving skills and work with lots of different stakeholders.
You’ll learn how to maximise productivity to ensure effective use of digital communication systems in order to achieve BT’s business goals.
It won’t just be about the technical skills though; we’ll help you to develop your resilience and positive attitude when dealing with difficult situations.
You’ll also learn to use your own initiative when implementing digital technologies and finding solutions.
Requirements and prospects
Desired skills
- Bold decision maker
- Inspiring communicator
- Collaborative partner
- Change agent
- Commercial thinker
Personal qualities
- Solution focused
- Customer champion
- Collaborative partner
- Change agent
- Commercial thinker
Desired qualifications
5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English Language.
Future prospects
Ability to assimilate into a permanent role with the BT Group on completion of the apprenticeship.
Things to consider
Please note:
All of our apprentice schemes are subject to eligibility criteria.
About the employer
BT is the world’s most established communications company, employing over 90,000 people across 180 countries, which offers a world of possibilities for all globally. We help people to communicate anywhere, at any time and with any technology they want.
Known as a major technology player who pioneers the digital advances that shape and drive the information age, BT help people create, collaborate and communicate better than ever before.
In the UK we are a leading communications services provider, selling products and services to consumers, small and medium sized enterprises and the public sector.
Employer
BT

About disability confident
https://www.bt.com/careers/early-careers/apprentices
Address
Unit 4
Trident Place
Mosquito Way
Hatfield
AL10 9BW
Training
Training provider
BT
Applications for this apprenticeship are being processed by BT
Contact
apprentice.recruitment@bt.com
You’ll study a Level 3 Digital Support Technician apprenticeship standard, Digital Applications Technician pathway.
Your apprenticeship scheme will last 18 months and 20% of your working hours will be dedicated to studying.
Apprenticeship standard
Digital support technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 May 2022