Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Digital Applications Technician BT

Digital Support is right at the heart of any organisation such as ours. Our customers range from big household names, government departments and public service organisations right through to small businesses. We need people with the technical know-how to help our customers, to make sure everything runs smoothly.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2022

Apprenticeship summary

  • Annual wage

    £16,422.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    01 Sep 2022

  • Date posted

    09 Dec 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001800348

  • Positions

    1 available

Digital Support is right at the heart of any organisation such as ours. Our customers range from big household names, government departments and public service organisations right through to small businesses. We need people with the technical know-how to help our customers, to make sure everything runs smoothly.

As an apprentice Digital Applications Technician, you’ll help our internal users and customers to maximise the use of digital technologies and adapt to and exploit changes in technology to meet our company’s objectives.

By the time you’ve finished your apprenticeship, you’ll be able to provide technical expertise on IT Applications and Databases.

Your new tech skills mean you’ll be able to support on our Technical Major Incident Process for our business customers, working collaboratively with your team.

On your apprenticeship you’ll learn to take ownership of technology, build your problem-solving skills and work with lots of different stakeholders.

You’ll learn how to maximise productivity to ensure effective use of digital communication systems in order to achieve BT’s business goals.

It won’t just be about the technical skills though; we’ll help you to develop your resilience and positive attitude when dealing with difficult situations.

You’ll also learn to use your own initiative when implementing digital technologies and finding solutions.


Requirements and prospects

Desired skills

  • Bold decision maker        
  • Inspiring communicator                                                                 
  • Collaborative partner                                
  • Change agent                                
  • Commercial thinker

Personal qualities

  • Solution focused     
  • Customer champion 
  • Collaborative partner
  • Change agent
  • Commercial thinker

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English Language.

Future prospects

Ability to assimilate into a permanent role with the BT Group on completion of the apprenticeship.

Things to consider

Please note:

All of our apprentice schemes are subject to eligibility criteria.


About the employer

BT is the world’s most established communications company, employing over 90,000 people across 180 countries, which offers a world of possibilities for all globally. We help people to communicate anywhere, at any time and with any technology they want.

Known as a major technology player who pioneers the digital advances that shape and drive the information age, BT help people create, collaborate and communicate better than ever before.

In the UK we are a leading communications services provider, selling products and services to consumers, small and medium sized enterprises and the public sector.

Employer

BT

Address

Unit 4

Trident Place

Mosquito Way

Hatfield

AL10 9BW

You must have JavaScript enabled to view a map of the location


Training

Training provider

BT

Applications for this apprenticeship are being processed by BT

Contact

apprentice.recruitment@bt.com

You’ll study a Level 3 Digital Support Technician apprenticeship standard, Digital Applications Technician pathway.

Your apprenticeship scheme will last 18 months and 20% of your working hours will be dedicated to studying. 

Apprenticeship standard

Digital support technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2022