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Business Admin / Customer Service Apprentice Talbotts Biomass Energy Systems Ltd

The Business Administration / Customer Service Apprentice is based within the support team. The apprentice will undertake a range of administrative activities that support the team working alongside the Senior Business Administrator with a view to gaining experience of different support functions.

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Closing date: 05 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:00 - 16:30.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    13 Jun 2022

  • Date posted

    09 Dec 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Answering the telephone
  • Visitor management
  • Assist with room bookings and hospitality during meetings
  • Order stationery
  • Any other general office duties required by the team
  • Match and enter purchase orders/goods received
  • Credit control – obtaining payment date confirmations
  • Assist with raising sales invoices

Requirements and prospects

Desired skills

  • To be computer literate and have experience of using Microsoft Office, Excel, emails and internet
  • Prioritisation and time management skills
  • Excellent verbal and written communication skills as well as good interpersonal skills

Personal qualities

  • Flexible and adaptable
  • Good attention to detail
  • Organised, efficient and methodical in approach
  • A team player
  • The ability to communicate and work with business colleagues

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) including maths and English Language.

Future prospects

This could lead to a permanent position for the right candidate.

Things to consider

Annual holidays: 24 days including bank holidays.

About the employer

TBESL have installed and supported over 5,000 installations throughout the UK. Our ongoing research and expert engineering make us innovators in wood burning industrial boilers.

Air Plants Dust Extraction Ltd, APDEL, the parent Company is a family run business, strongly committed to safety, value and service.

Founded by Walter Smith over a century ago, APDEL enjoys a long-established relationship with the Woodworking Industry, timber, automotive and aerospace industries.


Talbotts Biomass Energy Systems Ltd


Unit 13

Walton Industrial Estate, Beacon Road


ST15 0NN

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Training provider

Newcastle-under-Lyme College & Stafford College

Applications for this apprenticeship are being processed by Newcastle-under-Lyme College & Stafford College


The Apprenticeship Hub 01782 254287

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1 Functional Skills in maths & English (where appropriate)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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