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Apprentice Sales Administrator Seatable (Uk) Limited

This is a fantastic opportunity to join a successful and thriving firm that offers a varied and exciting role. We are looking for an enthusiastic, talented individual with a good attention to detail and flair to join our team as an Apprentice Sales Administrator.

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Closing date: 30 Jun 2022

Apprenticeship summary

  • Weekly wage

    £180.38

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, shifts to be confirmed with a 1-hour lunch break.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    04 Jul 2022

  • Date posted

    09 Dec 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001799956

  • Positions

    1 available

To learn and understand the importance of the administration support function, leading to a supporting role to the administration and sales team.

This will include providing accurate and timely quotations/estimates whilst providing support and assistance to the sales and administration team.

Ensuring the sales and administration office is run professionally and accurately. Ensure all communication both verbal and written correspondence, excel the expected standards throughout the company at all times.

Duties and responsibilities will include:

  • Type up quotes/estimates as and when required for Sales team and provide prices for customer enquiries over the phone, by email and via the quotation template
  • To provide professional, accurate and timely support to the administration and sales department
  • Complete tenders as and when required
  • Enter customer orders on to Sage as and when required
  • Maintain Seatable website updating with new products as and when required
  • Keep fuel receipts spreadsheet up-to-date and input fuel invoices on Sage
  • General housekeeping, ensuring meeting & training rooms and the admin office rooms are kept tidy as and when required. Monitor and maintain the stationary and beverages cabinets

Day to day duties will include:

  • Ensuring data is communicated effectively internally and externally
  • Provide backup assistance to the administration sales team
  • Ensuring all communications to customers/suppliers is effective and professional at all times
  • Liaise with customers and suppliers regarding quotations, estimated delivery dates, prices etc.
  • Liaise with the sales team regarding quotations, customers, and suppliers
  • Research to provide alternative products as and when requested
  • Liaise with the operations manager for transport costs and delivery availability
  • Attend and be punctual for all lessons with regards to your apprenticeship programme
  • Complete all assignments with regards to your apprenticeship by the required timeline
  • Attend all work-based training/support sessions

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.


Requirements and prospects

Desired skills

  • Good typing skills
  • Good communication skills, who has a polite, clear, and professional telephone manner
  • Must have a good level of literacy skills
  • IT skills and have a good understanding of Microsoft Office packages
  • Good time management skills
  • Good numeracy skills
  • Confident in using email and the internet

Personal qualities

  • A motivated, hardworking, and tenacious individual
  • A desire to develop the company product knowledge and a motivated approach to the role are essential
  • Wants to learn and achieve
  • An enthusiastic individual
  • Willing to work effectively in the team
  • Flexible approach to work, willing to go the extra mile to get the job done
  • Ability to work on own initiative, when required
  • Ability to work effectively as both part of a team and as an individual
  • Respond positively to the demands of a varied workload
  • Friendly and approachable
  • Commitment to undertake continued training and development

Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme - your employer will also support you with these requirements.

 

Desired qualifications

  • GCSE's at grade C/4 or above (or equivalent) in maths and English
  • An IT qualification (or equivalent) would be desirable but not essential

Future prospects

Great prospects for progression to a permanent role for the right candidate, and further progression through future training.

Things to consider

The company is located in the rural village of, there are good bus links – there is a train station in the neighbouring village of Denby Dale.

From Huddersfield Town Centre it will take an hour by bus.

Please check bus/train times and cost of travel.

Following applying for this vacancy the first stage, after your initial application, will be to attend an interview with Nichola Barnes via Zoom.  If you do not attend this interview your application will not progress any further.

For any further information on this vacancy please contact Nichola Barnes at Kirklees College on E-mail: nbarnes@kirkleescollege.ac.uk

Mobile Number: 07788390025

Apprenticeship Team: apprenticeships@kirkleescollege.ac.uk

NO CONTACT should be made with the employer at this initial stage, the College is more than happy to help you with any queries you may have.

The salary may be negotiable.  This will depend on experience. 

The salary may also increase after a probationary period, if the budget allows, following successful employment and production of the required work towards achieving the qualifications towards the apprenticeship training programme.

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

Your employer will allow you time off for study and this will be part of your contract of employment.  You should attend all required classes and keep up to date with any set work. You will be required to attend Kirklees College  for your training.


About the employer

We are a dedicated contract furniture company striving to help create inspirational dining, learning, working and socialising environments within all sectors.

At Seatable UK we supply, install and manufacturer contract dining furniture for hotels, restaurants, bars, cafes, bistros, and pride ourselves as specialists in the school dining furniture.

We believe that through our range of products and services we can help transform your space to its maximum potential.

Employer

Seatable (Uk) Limited

Address

Unit 1

Bridge Industrial Units

Park Mill Way

Huddersfield

HD8 9XJ

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Additional location information

Unit 1A & 1B, Park Mill Way, Clayton West, Huddersfield HD8 9XJ

Training

Training provider

KIRKLEES COLLEGE

Applications for this apprenticeship are being processed by Kirklees College

Contact

Nichola Barnes 07788390025 apprenticeships@kirkleescollege.ac.uk

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.

The standard covers the following:

  • Knowledge
  • Knowing your customers
  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Your role and responsibility
  • Customer experience
  • Product and service knowledge

Skills:

  • Interpersonal skills
  • Communication
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge

Behaviours / Attitude:

  • Developing self
  • Being open to feedback
  • Team working
  • Equality – treating all customers as individuals
  • Presentation – dress code, professional language
  • “Right first time”

You will complete an End Point Assessment this will involve the following:

  • Showcase/Portfolio
  • Interview
  • Practical Observation
  • Professional Discussion

You are given one day per week as time off to study; you will attend classes via Teams and complete work for your apprenticeship. The study day is a Wednesday.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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