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IT/Technical Apprentice Lighthouse Uk Ltd

Lighthouse (UK) Ltd are offering an exciting IT/Technical Apprenticeship opportunity based at our branch in Loughborough. This is a position which offers genuine career progression within the ever-expanding Lighthouse (UK) Ltd group. There will be extensive on-the-job training provided, coupled with any external training as required.

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Closing date: 07 Jun 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 09:00 - 17:00 with 45-minutes lunch. 18 days + Christmas Shutdown + Bank Holidays

    Total hours per week: 36.25

  • Expected duration

    24 months

  • Possible start date

    01 Jul 2022

  • Date posted

    08 Dec 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The job role will entail:

  • Machine repair and maintenance for our UK customers, international dealer network and within the business
  • Software and systems installations mainly conducted over the phone for our customers
  • Testing and preparation of all UK and international dealer machines
  • Material testing for our Production Department
  • Provide technical support to our UK customers, international dealers and internal staff
  • Supporting the development of new systems to improve and expand our product range
  • Dealing with customer queries via email and telephone, providing helpful guidance on the best solution for them
  • Undertake administration duties using Microsoft Word, Excel, Outlook and the Internet

Requirements and prospects

Desired skills

Skills that would be advantageous:

  • A basic knowledge of networks, security and website design or data base development
  • Good communication, both written and verbal
  • Problem solving techniques
  • Flexible and pro-active attitude towards work

Personal qualities

  • The successful candidate will have experience of organising themselves and workloads to a high standard, with a systematic approach to task management
  • Knowledge of standard office IT systems, equipment and processes with aptitude for learning new systems and procedures
  • The ability to build productive working relationships is essential

Desired qualifications

5 GCSEs grade C/4 equivalent or above in English, maths and an IT related qualification. (IT Qual at Employer Discretion). Evidence of qualifications will be required at shortlisting stage in order to be progressed through the recruitment process.

Future prospects

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Things to consider

Benefits of an Apprenticeship at Lighthouse (UK) Ltd:

  • Gives you a head start in getting a job and earning a wage
  • Ongoing training and support in all areas of the business
  • Hands on practical experience dealing with some of the largest companies in the UK
  • Opportunities to attend exhibitions, visit customers with the installation team and sales representatives
  • Spend time in Production, Accounts, Sales and Technical departments
  • Support with your college work is provided
  • The opportunity to win a permanent position. Many of our previous apprentices have progressed to full time employment with Lighthouse
  • We have high standards, but also offer the higher rate of £225 per week

Additional training to take place at Loughborough College to develop knowledge, skills, and behaviours to accordance to this Apprenticeship. Please ensure you are able to travel before applying.

Loughborough College has the right to close this vacancy before the end date.

About the employer

Reliable. Innovative. Trusted.

To our customers we're not just manufacturers or suppliers - we're problem-solving partners. When you buy from Lighthouse UK, you enjoy robust, usable and surprisingly useful products; plus responsive, effective help and support.

Lighthouse UK Ltd (part of Max Co Group) is a manufacturing business with distributors across Europe. Our scale, history and financial strength, make us an extremely stable and reliable partner in your supply chain.

Here at Lighthouse (UK) Ltd, we manufacture to the highest quality and ethical standards. Having achieved both ISO 9001 & 14001 certification, we pay particular attention to the impact of our production processes and products on the environment.

All our consumable products utilise cores and packaging which are both recycled and recyclable. Uniquely in our market, our printing cartridges are refillable, thus reducing waste, disposal issues and cost.

Max Co Ltd is our parent company, with its head office in Tokyo.

Established in 1942, the business manufactures an array of innovative products, from heavy duty construction tools, through to staplers. With a team of 200 staff in the R & D department, many of the products carry patents. Since the first stapler was produced in 1952, Max has sold in excess of 400 million units. They have even introduced the world's first 'paper stapler'... yes, the staples are made of paper!


Lighthouse Uk Ltd


Charnwood Business Park Unit 23

North Road


LE11 1LE

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Training provider


Applications for this apprenticeship are being processed by Loughborough College


Hayley Cousins 01509 618019


Advanced Information Communications Technician Standard.

End-Point Assessment (EPA):

End-point assessment (EPA) is the final stage that an apprentice goes through to complete their Apprenticeship.

The Apprentice must show their learning to an independent end-point assessor and the grades available are distinction, pass or fail.

The EPA will include: Summative Portfolio, Synoptic Project, Employer Reference, Interview.

Delivery Method:

Our delivery model includes a 1 day per week college attendance for training and development of skills, knowledge and behaviours and 1:1 support from your trainer assessor in the workplace and will include assignments, work-based company projects and self-study.

Average duration is 24 months.

Apprenticeship standard

Information communications technician

Level 3 (A level)

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