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Customer Service Assistant Apprentice EVERYTHING PROMO LTD

Everything Promo are looking for a Customer Service Assistant Apprentice. They will be serving clients needs and providing a smooth and effortless journey with us. Liaising with suppliers to confirm client orders.

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Closing date: 27 May 2022

Apprenticeship summary

  • Weekly wage

    £200.00

  • Working week

    Monday to Friday. 2pm - 10pm.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    03 Jun 2022

  • Date posted

    25 Nov 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001795714

  • Positions

    1 available

Duties to include but not limited:

  • Handling Customer Enquiries
  • Quoting clients and providing them visuals which the design team produce
  • Processing Orders from clients
  • Sending POs to Suppliers
  • Providing any aftercare required by clients

Requirements and prospects

Desired skills

  • Strong initiative
  • Good computer skills
  • Good people skills and communication skills

Personal qualities

  • Hard Working
  • Enthusiastic
  • Punctual
  • Confident
  • Self-Motivated

Desired qualifications

  • Minimum grades required are GCSEs grades C/D (3/4) or above in maths and English (or equivalent)

Future prospects

There will be bonus on offer for this position.

At Everything Promo, we offer great prospects and a brilliant career.

After the apprenticeship you will become a full time Account Manager which is salary based with high commission. OTE £45,000.


About the employer

We are a distribution company of promotional products who trades is the US.  We receive enquiries from our clients for promotional products which they want branding with their logo. For example, if Tesco wanted Lanyards, they would reach to us and let us know how many they want, which logo they want to use and when they are needed. We then contact our suppliers and have them produce the Lanyards for Tesco.

Employer

EVERYTHING PROMO LTD

Address

Unit 10

Harcourt Way

Leicester

LE19 1WP

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Training

Training provider

HEART OF ENGLAND TRAINING LIMITED

Applications for this apprenticeship are being processed by Heart of England Training Ltd

Contact

Emma Stead 01788 820132 emma.stead@hoet.co.uk

Level 2 Customer Service Practitioner Standard

Functional skills in Maths and English if required 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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