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Customer Service Apprentice YSSP LTD

An excellent opportunity has arisen for an apprentice to join the team at YSSP - Security Guards UK. Based in Wolverhampton, the apprentice will be part of the office team and will play a key role in ensuring all business targets are met.

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Closing date: 28 May 2022

Apprenticeship summary

  • Weekly wage

    £206.25

  • Working week

    9.00am - 5.30pm Monday - Friday

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    04 Jun 2022

  • Date posted

    24 Nov 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001795584

  • Positions

    1 available

An excellent opportunity has arisen for an apprentice to join the team at Security Guards UK. Based in Wolverhampton, the apprentice will be part of the office team and will play a key role in ensuring all business targets are met.    

Duties to include:

  • Managing diary systems
  • Telephone and email correspondence
  • Filing and maintenance of filing systems
  • General admin duties
  • Making calls to recruit candidates
  • Using Office 2016 word, excel and outlook package

Requirements and prospects

Desired skills

  • Organised
  • Good timekeeping
  • Attention to detail
  • Good communication

Personal qualities

  • The ideal candidate will be a team player and will be able to work well under pressure in an office environment. Candidates will need to have a strong work ethic and a mature attitude to work

Desired qualifications

GCSE Grade C/4 or equivalent qualifications in English and Maths.

Future prospects

To be decided upon completion of training.

Things to consider

Problem solving. Good communication skills required.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

YSSP provide professional security services for businesses organizations, schools colleges, construction sites, hotels, venues, factories, corporate events and many more…. Based in the North of England, we have been providing security services for various prestigious companies across the UK for several years. Our expertise and knowledge in the industry is second to none. We will supply you with trained and experienced security personnel, who know how to interact professionally with your customers and staff, to work seamlessly as part of your team.  

We select our personnel based on many factors such as customer service skills, extensive training, experience, and qualifications. All our security officers are fully SIA trained and licensed to meet industry standards.

We can provide our security services to any location in the UK, 24 hours a day, 7 days a week. We can also provide state-of-the-art CCTV equipment and alarms for commercial and residential premises. If there are any incidents on site, our security officers will report incidents, contact the authorities and liaise with site management.

Employer

YSSP LTD

Address

Regent House

Bath Avenue

Wolverhampton

WV1 4EG

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Training

Training provider

Performance Through People

Applications for this apprenticeship are being processed by Performance Through People

Contact

The Apprenticeship Works 01922 651100 ptprecruits@ptp-training.co.uk

  • Customer Service Practitioner Level 2 
  • Relevant Workplace Training
  • Functional Skills, if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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