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Business Administration Apprentice NEWGEN IT SERVICES LIMITED

This is a fantastic business trainee position working for an IT Service provider based in Irchester. The role is ideal for someone looking to kick-start their career and gain exposure to all areas of a business alongside working with Directors and colleagues

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Closing date: 27 Jan 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    03 Feb 2022

  • Date posted

    24 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

This is an ever-expanding role with the duties initially covering:

  • Leading on a new project to move the end-to-end sales process from a manual set up to automated; providing quotations to customers, processing orders, chasing clients on payment
  • Responding to customer calls and emails
  • Providing customers with service or product delivery updates
  • Monitoring vendor agreements and accreditations and taking action to get up to date
  • Dealing with customer queries and problems and escalating when required
  • Supporting the Director with any statistical information/reports
  • Taking meeting minutes and any other general administrative tasks
  • Any other ad hoc duties

Requirements and prospects

Desired skills

  • IT Literate 
  • Good telephone manner
  • Good customer service 

Personal qualities

  • Confident
  • Keen
  • Good eye for detail

Desired qualifications

  • 4/C or above in maths and English

Future prospects

  • Possible future career after successful completion of apprenticeship

About the employer

NewGen IT Services was founded out of a passion to help people. To help people with their IT challenges through personal life and business, and to create a solid foundation and IT infrastructure. We work with clients internationally to help support their IT needs, on site and remotely ensuring their systems are secure, backed up and professionally managed 24/7.




Lower Farm Unit 2 The Stables

High Street


NN29 7AB

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Training provider


Applications for this apprenticeship are being processed by Starting Off


Jessica Berrill 01604 622855

  • Business Administrator Level 3 Apprenticeship Standard
  • Apprenticeship training will be delivered remotely via Starting Off and the employer will support 20% off the job training

Apprenticeship standard

Business administrator

Level 3 (A level)

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