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Administrative Assistant Apprenticeship Thompson A V C Ltd

To assist with the varied administrative tasks attached to a busy support desk function. Answering the phone, closing down jobs, chasing parts and booking jobs in with clients.

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Closing date: 24 Jul 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.00am - 6.00pm (40 hours anywhere between the hours shown)

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    01 Aug 2022

  • Date posted

    22 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • To assist with the varied administrative tasks attached to a busy support desk function
  • Answering the phone
  • Closing down jobs
  • Chasing parts
  • Booking jobs in with clients
  • Monitoring an ‘in house’ ticketing system
  • Learning to schedule engineer jobs around the country

Requirements and prospects

Desired skills

  • Punctual
  • Good attendance record
  • Accuracy to detail
  • Common sense
  • Polite
  • Courteous
  • Good customer service skills, basic computer skills with the ability to enhance and grow to encompass in-house systems

Personal qualities

  • Enthusiastic
  • Positive attitude
  • Desire to progress in role
  • Keen to learn
  • Motivated
  • Engaged

Desired qualifications

  • Good standard of general education to GCSE standard. Maths and English GCSE Grades A-C (4-9)
  • Functional skills at A-C level or equivalent grades

Future prospects

There may be a permanent role upon successful completion of the apprenticeship.

Things to consider

Regular ‘2 way’ reviews will be held. The business is NSI accredited with requires a screening programme to BS7858:19 standard, easily completed with the business. 

Office environment, pleasant friendly working conditions. 

About the employer

The business is 27 years old, employing 70 plus colleagues across the organisation. The plan is for continued, sustained growth. Current challenges centre around recruitment and bringing good people in to join the team. However, we do know that this is not business specific to us, but a challenge faced by the majority of the business world at this time. 


Thompson A V C Ltd


Gorsebrook Road


WV10 6JD

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Training provider


Applications for this apprenticeship are being processed by City of Wolverhampton College


Clare McAuliffe

Level 3 Business Administration qualification.

Apprenticeship standard

Business administrator

Level 3 (A level)

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