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Office Administration Apprentice Waseley Hills High School

To assist the Senior Office Manager with efficient and effective administration support to the administration team.

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Closing date: 30 May 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday - 8am to 4pm Friday – 8am to 3.30pm Term Time Only plus 3 days

    Total hours per week: 37.00

  • Expected duration

    21 months

  • Possible start date

    03 Jun 2022

  • Date posted

    22 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available


  • To provide an efficient and effective administration support function to the administration team.
  • Handling sensitive and confidential information, including data entry.
  • Assisting with switchboard operation and dealing with telephone enquiries to the school.
  • To liaise with staff, students, members of the public regarding school related enquiries by telephone, email and face-to face.
  • Maintain manual and computerised records/management information systems (SIMS)
  • Undertake word processing tasks.
  • File/store/record data and information in line with procedures.
  • Use of various IT systems.
  • Working flexibly as part of a team.
  • Assist with lost property enquiries
  • Assist with mobile phone confiscation systems and procedures.
  • Organising and supporting various events and meetings etc.
  • Opening and distributing post

Requirements and prospects

Desired skills

  • Able to work independently as well as under supervision to solve problems accordingly
  • Professional manner at all times
  • Good verbal, written communication and interpersonal skills

Personal qualities

  • Ability to work within and apply all school policies e.g. behaviour management, child protection, health and safety, equal opportunities
  • Willingness to be flexible and respond to the working hours required by the school
  • Team player
  • Polite & calm
  • Can work under pressure

Desired qualifications

  • GCSE Grade 4(C) and above in English, maths (or equivalent)

Future prospects

Can lead to full-time employment after successfully completing apprenticeship programme.

Things to consider

You will be regularly supervised and supported and will be expected to complete your qualification in the time specified (level 2/3 apprenticeship framework qualification). 20% of the full time working hours will be allocated specifically for your NVQ.

This Job Description is current at November 2021, and is representative of the duties/responsibilities expected of the post. These duties and responsibilities are neither static nor exhaustive and, at the discretion of the Headteacher, are liable to variation to reflect any future changes required of this post.

The successful candidate will be requested to apply for for Enhanced Disclosure from the Disclosure and Barring Service (DBS) and complete school application form.

About the employer

These are very exciting times at Waseley Hills and I hope you will want to join us on our journey to school improvement and success. 

Whilst we all agree that gaining qualifications is very important and that our students do well at all key stages, I think schools should also be about learning for life and enjoyment. It's not just what we do at Waseley Hills but how we go about it that makes the school special. Waseley Hills High School 'feels' different. There is a warm atmosphere of community spirit and a climate of ‘looking forward to learning’.


Waseley Hills High School


School Road


B45 9EL

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Training provider


Applications for this apprenticeship are being processed by South and City College Birmingham


Kam Sahota 0121 694 5066

College day will be 1 day a week based at South & City College Birmingham - Digeth Campus, studying:

  • Business Administration Level 3 


Apprenticeship standard

Business administrator

Level 3 (A level)

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