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We require an individual to support our Administrators and Care Management Teams. The successful applicant will be an initial point of contact for customers and professionals contacting the service. The position is based in our Harlow Office. Communication and organisational skills are essential.

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Closing date: 31 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Flexible hours due to the nature of the services. Days and hours TBC.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Jan 2022

  • Date posted

    23 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

We require an Individual to support our Team of Administrators and the Care Management Teams. 

It is anticipated that the successful applicant will be an initial point of contact for Customers and Professionals contacting the service.

Some of the duties that will be required of the apprentice are as follows:

  • Providing support to employees, colleagues, and customers through regular communication, whether this is via phone, email, text, or any other means.
  • Ensuring that all files and records of business activity and databases are well-organised, easily traceable, kept up to date, and archived correctly.
  • Writing and editing company correspondence.
  • Scheduling calls, meetings, and events.
  • Ordering of office supplies/consumables.
  • Provide honest and first-hand feedback on office efficiency and suggesting changes/improvements to managers.

Effective communication and organisational skills are essential.

You will be required to use IT and company software.

As the successful applicant gains skills and confidence it is anticipated that they will assume responsibility for specific tasks and projects within the team.

They will be working from our Harlow Office.

Requirements and prospects

Desired skills

  • Effective Communication Skills
  • Organisational Skills

Personal qualities

  • Have good values when caring for vulnerable people
  • Commitment and reliability
  • Self motivated

Desired qualifications

  • No preferred qualifications

Future prospects

  • Dependent upon performance

Things to consider

Please be advised that due to the vulnerability of those to whom we provide services, a satisfactory Enhanced DBS will be required, as are two professional references, prior to commencing employment.

About the employer

We are a long-established independent Care Provider, with registered offices in Enfield and Harlow. Our services are regulated by the Care Quality Commission. Our services provide care and support services to vulnerable adults living within their own homes, in the Enfield and Harlow areas.





East Road


CM20 2BJ

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Training provider


Applications for this apprenticeship are being processed by Trainplus


Cory Short 01268574299

Core Components:

  • BTEC Level 3 Diploma for Business Administrators
  • Business Administrator Personal Attributes and Behaviours
  • EPA - Business Administrator

Subject to prior attainment:

  • Functional Skills maths Level 2
  • Functional Skills English Level 2
  • Functional Skills ICT Level 2

Apprenticeship standard

Business administrator

Level 3 (A level)

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