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Level 2 Apprentice Hospitality Team Member at Forest Mere, Liphook Champneysforest Mere Health Farm

We have a fantastic opportunity for a Front of House Apprentice to join our expanding team. As the prestigious and luxurious brand that we are, we are focused on wellness and wellbeing.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022

Apprenticeship summary

  • Weekly wage

    £210.00

  • Working week

    Monday to Friday 40 Hours Per Week

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    30 Jun 2022

  • Date posted

    23 Nov 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001792460

  • Positions

    1 available

We know more often than not the guest experience starts with you. That’s why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.

The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service.

Some other responsibilities include:

  • Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate
  • and explaining the welcome pack.
  • Providing comprehensive information about our property and ensuring our guests have all the information they need for their stay or visit.
  • Deal with any guest queries or changes.
  • Support the making of reservations where needed.
  • Act as an excellent communicator andensure all departments are aware of any changes that are requested.
  • Ensure we work to the highest standards of financial and data security.

Being the iconic well-being brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in a great company where we share and believe in our vision you will also have access to the following:

  • Health, Wellness and Wellbeing incentives
  • Champneys experiences
  • App technology for all our essential forms
  • In house social media connecting our Champneys Family
  • Motivating, rewarding and engaging colleague events
  • Discounted stays for you, your friends and family at any of our Hotels or Resorts
  • Heavily discounted rates at our getaway Haven
  • Complimentary Spa Day
  • Exceptional discount on Champneys products
  • Great discounts on our partner products
  • Discounted membership to our exceptional health clubs
  • Access to Learning & Development aimed at job satisfaction and career advancement
  • Mental Health Awareness Days
  • Access to wider wallet –
  • discounts on a wide range of websites, high street shops and great experiences for you and your family
  • Merlin Entertainments Attraction
  • Introduce a friend incentive
  • Long Service celebrations
  • Meals on duty
  • Free parking
  • Professional uniform

Requirements and prospects

Desired skills

None

Personal qualities

Good communication skills

Desired qualifications

We have a great succession plan within the group and support all colleagues with their learning and development.

Future prospects

We have have a great succession plan within the group and support all colleagues with their learning and development.

About the employer

Champneys is a destination health spa chain with resorts and day spas located in the English counties of Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent and Leicestershire. When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul. Our passion is health and wellbeing and our olleagues are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all colleagues, we have in house trainers that are there to ensure you reach your full potential and progress with us.

Employer

Champneysforest Mere Health Farm

Address

Forest Mere

Liphook

GU30 7JQ

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Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Clare Watson 02392 981724 clare.watson@thetalentpeople.co.uk

- Hospitality Team Member Apprenticeship Level 2,
- Functional Skills in Maths and English.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022