Customer Service Apprentice UK Select Accident Repair Ctr
Excellent opportunity working for an established accident repair company based in Ross-on-Wye. You will work in a busy Customer Service department.
Closing date: 15 Dec 2021
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 40.00
Possible start date
04 Jan 2022
16 Nov 2021
Level 2 (GCSE)
- Meeting customers
- Answering all calls
- Dealing with handover of customer/courtesy cars
- Setting up jobs on our costing software ensuring all essential details are recorded
- Sales invoicing
- Uploading documents to the costing system
- Taking card payments
Requirements and prospects
- Computer literate
- Excellent phone manner
- Attention to detail
- Positive attitude
- Desire to learn & develop skills
GCSE or equivalent A-C/9-4 English and maths
Full-time post upon completing the apprenticeship with opportunity to diverse when positions become available.
About the employer
An established accident repair company based in Ross-on-Wye, dealing with accident repairs, servicing & MOT’s.
UK Select Accident Repair Ctr
HEREFORDSHIRE GROUP TRAINING ASSOCIATION LIMITED
Applications for this apprenticeship are being processed by Herefordshire Group Training Association
Hayley Grismond 01432 377010 email@example.com
Training through HWGTA normally comprises of five days per week in company with one day release as and when required at our Training Centre at Holmer Road, doing an appropriate course of study. Functional Skills maths, English (if required)
A monthly monitoring visit in company will also take place, during which we make ourselves available for discussion about any special training that may be useful to you, and to identify and resolve problems if they arise.
At the end of your training period you will be put through to an end point assessment with an external verifier where you will showcase and evidence your knowledge, skills and behaviours.
In addition, the training programme includes an optional 5-day team building residential course, usually held in April/May each year,
Customer service practitioner
Level 2 (GCSE)
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