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Operations Assistant Apprentice Duplex Cleaning Machines (U K ) Limited

We have an excellent opportunity for a apprentice to join our small, friendly team as an apprentice Operations Assistant based at our Whitstable head office. You will be studying your Business Administration Level 3 Standard.

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Closing date: 26 May 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday: between 9:00am - 5:00pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    28 May 2022

  • Date posted

    18 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities & Duties After Training

  • Telephone reception
  • Answering general and technical enquiries by phone and email
  • Data entry onto the company’s CRM system
  • Monitoring and ordering office supplies
  • General admin duties including printing, copying and scanning documents
  • Basic book-keeping including purchase ledger, expenses, sales ledger  
  • Processing and despatching customer orders
  • Monitoring stock levels and goods in
  • General warehouse duties
  • General workshop duties

The successful candidate can expect an interesting variety of work under the supervision of more senior team members and will be actively encouraged to develop their skills in the aspects of the business which they find they have an aptitude for.

Requirements and prospects

Desired skills

  • Confident on the telephone
  • Good knowledge of computer packages
  • Good maths and English skills
  • Good communication skills

Personal qualities

  • Friendly
  • Chatty
  • Willing to learn
  • Ability to use your own initiative 

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Permanent employment within the company upon successful completion of the apprenticeship.

About the employer

Duplex is one of the leading suppliers of premium quality floor cleaning and steam cleaning machines in the UK.

Hand-built in Italy and the result of many years of technical innovation to produce cleaning machines that are constantly evolving to meet the rigorous demands of the 21st century.

To ensure customer satisfaction we provide free on-site no obligation demonstrations carried out by our experienced and friendly team. Once our customers have decided the right model for their particular application we supply on-site certificated training and in some circumstances, telephone and video support.

Our fully-trained service team provides a range of options from regular planned maintenance visits, one-off callouts, back-to-base servicing and telephone technical support. Each machine is logged on our system by its unique serial number where its full history is recorded from installation.

The vast majority of our machines can be used for chemical-free cleaning and their low water usage means that our customers can be assured that Duplex is not only economically sound but also environmentally friendly.


Duplex Cleaning Machines (U K ) Limited


Unit 27

Joseph Wilson Industrial Estate, Millstrood Road



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Training provider


Applications for this apprenticeship are being processed by East Kent College


Taylor Counsell

  • Business Administration Level 3 Standard
  • Functional Skills in Maths and English if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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