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Business Support Apprentice ATO TRAINING LIMITED

A great opportunity to join the ATO Training team has arisen. As a Business Support Apprentice, the role will be mixed seeing you responsible for providing administrative support across different departments within the organisation. You’ll work directly with internal staff, sub-contact trainers and assessors.

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Closing date: 12 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 08:00 - 16:00, with a 30-minute lunch.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    20 Dec 2021

  • Date posted

    11 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

As a Business Support Apprentice your key accountabilities will include:

  • Printing and preparing training course paperwork
  • Leasing with trainers to ensure course paperwork is completed in a timely fashion
  • Handling Awarding Body course notifications
  • Creating candidate records on internal systems
  • Producing completion certificates for learners
  • Entering data and cleansing data on the CRM 
  • Sorting and distributing incoming post 
  • Sorting, franking and collating outgoing post
  • Answering incoming calls, and directing them to the correct department/person
  • Liaising with candidates over email on course results 
  • Processing Grant Applications
  • Supporting the business with any ad-hoc duties, as required by your manager/the business

Requirements and prospects

Desired skills

  • Computer literate and a working knowledge of Microsoft Office packages
  • Good written and verbal communication skills
  • Strong interpersonal skills
  • High attention to detail to ensure information is accurate and complete

Personal qualities

  • Positive attitude 
  • Team player
  • Enthusiastic
  • Customer/client focused
  • Self-motivated
  • Able to work on own initiative or part of a team
  • Happy to help attitude
  • Able to manage time effectively

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English.

Future prospects

This is an exciting opportunity to join a forward thinking and expanding company. For the right candidate there is the possibility to expand and develop a career with the company and secure a permanent position upon successful completion of the apprenticeship programme. 

About the employer

ATO Training are an established, nationally accredited CITB Approved Training Organisation, with a specialist skillset and unique approach, with over 30 years’ experience in the industry.  

ATO Training are a customer focused, innovative and strive to offer exceptional service whilst being competitively priced. Aiming to deliver high-quality, real-world training and assessment solutions to construction and construction-allied industries.




Enterprise Centre Unit 73

Michael Way



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Training provider

SR Education

Applications for this apprenticeship are being processed by SR Education


Louise Spring 07485302270

Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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