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IT Apprentice Cantell Comprehensive School

The person appointed will be responsible to the Headteacher of the school, under the day to day leadership and management of the Network and Media Manager as a member of the schools technical support staff.

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Closing date: 21 Jun 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts TBA

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    22 Jun 2022

  • Date posted

    08 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties and responsibilities will include:

  • To provide basic technical support in line with the school’s ICT technical support service for teaching and learning and school administration
  • To assist the Network and Media Manager in developing a culture across the school of care for equipment and resources
  • To assist the Network and Media Manager in meeting the high levels of customer service required to support the school
  • To check and maintain the school’s ICT resources for safe, effective use by pupils and staff
  • To maintain up to date records of all support requests and the subsequent action taken
  • To maintain up to date records of hardware and software expenditures via the IT Asset Register
  • Investigate requests for support; record diagnostic information, retrieve details of similar requests and either resolve or escalate to the appropriate level
  • Perform routine maintenance tasks and carry out basic safety checks in accordance with Health & Safety guidelines
  • Raise awareness among staff, students and other users of Health & Safety procedures
  • Update installed hard- and software records; maintain a software library and store original copies of installed applications
  • Follow school backup, virus protection and security procedures
  • Purchase consumables and maintain stocks following school procedures
  • To support the Network and Media Manager in developing and maintaining the Cantell Brand Image
  • Participate in training for the range of work undertaken within the School’s Support Team
  • Undertake duties to support the range of work undertaken within the School’s Support Team
  • To demonstrate a willingness to work flexibly, sometimes outside of normal hours, in response to service demands and School events, as agreed with the Network and Media Manager
  • To perform such other tasks as may reasonably be required by the School

Requirements and prospects

Desired skills

  • All post holders are expected to support the school’s aims, familiarise themselves with school policies and procedures and to reinforce these with students, parents and clients where appropriate
  • Basic IT knowledge 
  • Organisation skills

Personal qualities

  • A passion for IT
  • Friendly
  • Hard working

Desired qualifications

  • GCSE or equivalent grade 4/C in maths and English is desirable

Future prospects

  • The potential of a permanent role on completion of apprenticeship

Things to consider

  • Please consider how you will travel to the workplace each day

About the employer

We are proud to be an oversubscribed, inclusive comprehensive school, with a student intake that reflects a wonderfully diverse and vibrant local community.

Our fundamental mission is to provide an exceptional learning experience for every student so that they may lead a happy and successful life now and in the future. We achieve this by: setting high expectations; cultivating a no excuses culture; providing inspirational teaching; offering life-changing opportunities and developing our students’ life skills. This is all underpinned by strong systems and structures, where we are self-critical to maximise the quality of provision for the youngsters in our care. At Cantell, our values, the Cantell Cs, shape the way our community work together. We expect from students and staff:


Cantell Comprehensive School


Violet Road


SO16 3GJ

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Training provider

Basingstoke ITEC

Applications for this apprenticeship are being processed by Basingstoke Itec


Kate Staples 01256 471161

IT Solution Technician Level 3 Apprenticeship Standard:

  • Functional Skills in maths and English if required
  • Basingstoke ITEC will deliver your apprenticeship qualification at your place of work
  • You will be required to attend workshops at Basingstoke ITEC, which will be during your working hours

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Before you apply

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