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Customisation Team Member - Level 2 Lean Manufacturing Apprenticeship Touchline Group Limited

The role is Customisation Team Member reporting to the Customisation Supervisor. The main purpose of the role is to provide support in the efficient, profitable and smooth running of the customisation department.

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Closing date: 30 Jun 2022

Apprenticeship summary

  • Weekly wage

    £168.35 to £332.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday (5 days), 9am – 5pm one hour lunch break.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Jul 2022

  • Date posted

    05 Nov 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001787842

  • Positions

    1 available

The role is Customisation Team Member reporting to the Customisation Supervisor. The main purpose of the role is to provide support in the efficient, profitable and smooth running of the customisation department.

Key responsibilities and duties include:

  • Customise orders including embroidering and heat sealing
  • Ensuring that any consumables shortage is reported to the Customisation Supervisor
  • Maintain the embroidery machines
  • Accept deliveries
  • Ensure the correct paperwork accompanies all orders that are being customised
  • Pack customer orders once complete
  • Complete online courier collection
  • Assist in the picking and processing of online orders
  • Answer the telephone as required and ensure messages are passed on
  • Serve customers face to face
  • Keep work area clean and tidy
  • Build strong, trusting relationships with suppliers and customers

Requirements and prospects

Desired skills

  • Understanding of safety protocols
  • Strong attention to detail and accuracy
  • Basic computer skills
  • Ability to follow established rules and procedures

Personal qualities

  • Highly motivated
  • Keen to learn and develop
  • Excellent communication skills
  • Ability to work together as a team
  • Punctuality

Desired qualifications

  • GCSE or equivalent in maths and English

Future prospects

  • Growth within the company 

About the employer

STC Teamwear have been designing and manufacturing custom sportswear and off-field team clothing since 2003, working with  grassroots to national division sports teams, academies and organisations, schools, colleges and  universities across the UK, Europe and as far as the USA and Africa.

The key to our success in delivering an unrivalled service to our clients is that every element of the  process from enquiry to delivery is centrally managed at our UK Head Office by a dedicated team ensuring complete control at all times of customer orders.

Employer

Touchline Group Limited

Address

Unit 25A

Charles Industrial Estate

Stowmarket

IP14 5AH

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Training

Training provider

W S TRAINING LTD.

Applications for this apprenticeship are being processed by W S Training Ltd

Contact

Rachael Jones 07793444962 rjones@wstraining.co.uk

Full Training to be provided which will include:

  • EAL Level 2 Diploma in Manufacturing
  • ETCAL Level 2 Diploma in Manufacturing
  • Pearson BTEC Level 2 Diploma in Manufacturing
  • OAL Level 2 Diploma in Manufacturing
  • Functional skills if needed 

Apprenticeship standard

Lean manufacturing operative

Level 2 (GCSE)

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