Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Hotel Supervisor Apprenticeship The Two Bridges Hotel

An exciting opportunity has arisen for an Apprentice Assistant Manager to join the team at Two Bridges Hotel, Dartmoor. This role is an excellent step into management and requires a highly motivated and enthusiastic individual with excellent organisation skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022

Apprenticeship summary

  • Weekly wage

    £360.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    30 Jun 2022

  • Date posted

    04 Nov 2021

  • Apprenticeship level

    Higher
    Level 4 (Higher national Certificate)

  • Reference number

    VAC001786615

  • Positions

    1 available

An exciting opportunity to join our talented teams at The Two Bridges Hotel.

We are committed to providing a great service to our guests we are looking for someone who shares our passion. We are a friendly, supportive team and look forward to welcoming you. We are currently looking for a Hotel Supervisor to join our team at a busy hotel and restaurant in the middle of Dartmoor National Park.

The ideal candidate will have previous experience in a similar role, where assisting leading a team to deliver excellent customer service in a busy environment comes as second nature.  The business offers a large range of experience to the successful candidate with the hotel acting as a popular destination during the day for walkers and visitors to the national park, an award winning 2AA Rosette restaurant in the evening and a popular wedding venue hosting upwards of 30 weddings per year.

Key attributes:

  • Delivering excellent customer service
  • Good communication skills
  • Passionate about exciting food and drink
  • Strong team work ethic
  • Excited to develop and progress in the hospitality industry

Responsibilities:

  • To report to the General Manager and the Manager on Duty
  • To help the shift manager direct and oversee daily operations
  • Making sure employees are offering exceptional customer service
  • Ensuring customers are happy with the service and products provided
  • Dealing with customer complaints and issues
  • Stock management
  • 1- or 2-night manager shifts a week (Sleeping over in the hotel in case of emergency)
  • For the right candidate we can offer accommodation at the Hotel charged at a daily rate
  • A great opportunity in a busy country hotel with lots of training courses offered to help you progress in the industry

Requirements and prospects

Desired skills

  • Previous experience in a similar role would be preferred
  • Previous catering experience and excellent
  • Customer service skills
  • Excellent communication skills and ability to communicate at all levels of an organisation
  • Experience of supervising a team within a catering environment Knowledge of Food Hygiene and Health & Safety preferred though not essential as further training can be provided

Personal qualities

  • Responsible
  • Committed
  • Passionate

Desired qualifications

Food Safety and a Personal Licence is an advantage but not essential.

Maths and English will be assessed as part of the interview process.

Future prospects

Continuation of employment and development.


About the employer

The Two Bridges Hotel - your oasis of comfort and fine Devon hospitality in the heart of Dartmoor National Park. Find us perched on the banks of the beautiful West Dart River, with jaw-dropping countryside and bracing walks in every direction.

Step inside and discover a warm Devon welcome, comfortable hotel rooms in which to rest the night, fine restaurant dining, characterful lounges, and a bustling bar. And all in beautifully historic surroundings.

Employer

The Two Bridges Hotel

Address

Two Bridges

Yelverton

PL20 6SW

You must have JavaScript enabled to view a map of the location


Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Zoe Lawrence 02392981727 zoe.lawrence@hittraining.co.uk

Level 4 Hospitality Manager apprenticeship standard.

Apprenticeship standard

Hospitality manager

Level 4 (Higher national Certificate)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to apply. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jun 2022