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Customer Service Apprentice Level 2 Visionsave

An exciting opportunity to work at a local opticians whilst undertaking a Customer service apprenticeship.

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Closing date: 20 Jun 2022

Apprenticeship summary

  • Weekly wage

    £192.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    The working hours are Mon to Friday 9.15 to 5.30 45 mins break Sun 11.30 to 3.30

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    20 Jul 2022

  • Date posted

    08 Nov 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001786225

  • Positions

    1 available

The person will be supporting the optician with various administrative tasks.

Main tasks will involve:

  • Filing
  • Greeting customers
  • Answering phone calls
  • Booking people in for sight tests
  • Filling forms
  • Inputting data into excel

Requirements and prospects

Desired skills

  • Ability to speak Urdu and Hindu would be an advantage  
  • Communication skills
  • Basic I.T literacy
  • Working in a team

Personal qualities

  • Pleasant
  • Punctual
  • Team worker

Desired qualifications

  • GCSE in English at grade C/4 and above or equivalent essential
  • Maths at grade C/4 and above or equivalent is desirable

 

Future prospects

  • Once completed an opportunity to have a full time job as an optical assistant

Things to consider

Please ensure you complete the application in full, as this is the first impression an employer receives of you. To ensure you have checked all spellings (and used Capital letters), it may be of benefit to use a word document and paste on to the application, thus making multiple applications easier. If you need any further assistance or information on this vacancy please email Apprenticeships@boltoncc.ac.uk remembering to quote the vacancy title.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Founded in 2012, we are a small independent family optician based next to Deane Medical centre, performing sight tests and dispensing glasses and contact lenses.

Employer

Visionsave

Address

155 157

Deane Road

Bolton

BL3 5AH

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Training

Training provider

BOLTON COLLEGE

Applications for this apprenticeship are being processed by Bolton College

Contact

Kerri 01204 482036 apprenticeships@boltoncc.ac.uk

  • Customer Service Practitioner Level 2 (122 Standard) 18 months. 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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