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Apprentice Information Communication Technician (Microsoft Technologies) 1plex Limited

This role gives you a basis in technical support, Microsoft Office 365 and Teams plus AV and meeting room technologies.With Microsoft technologies being the base of all what we do in consultancy, meeting room spaces and deployment of new solutions

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Closing date: 31 Dec 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts to be confirmed between 9.00am - 5.30pm

    Total hours per week: 37.50

  • Expected duration

    24 months

  • Possible start date

    10 Jan 2022

  • Date posted

    01 Nov 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Information Communication Technician to support the consultancy and audio-visual teams in the deployment of new technologies, IT support on the phone and offsite, meeting room spaces, diagrams/drawings on Visio, and networking (TCP-IP)

Reporting To: Technical Support Team

Key Responsibilities:

  • Management and deployment of meeting room technologies
  • IT support - desktop support, server maintenance and networking administration
  • Updating and testing equipment
  • Working with AV Solutions
  • IT Administration
  • Live Streaming
  • Helping with Projects and diagrams using Visio

Requirements and prospects

Desired skills

  • Awareness of PC hardware
  • Familiar with cloud technologies and principles
  • Microsoft Office 365
  • Networking basics

Personal qualities

  • Good Communication
  • Technical mind set
  • Good Organisation

Desired qualifications

  • A-C / 8-4 or above in maths and English or equivalent

Future prospects

  • Opportunity to work within the IT and Unified Communication industry

Things to consider

There is the potential of the below:

  • Offsite travel/working in the UK
  • Working away within the EU

About the employer

1plex is an established Microsoft Gold Partner consultancy company based in Cambridge specialising in Microsoft Teams conferencing technologies and meeting room spaces within the UK and Europe. We are a small friendly team that practices hybrid working in a modern tech savvy environment.


1plex Limited


Unit 4

Stow Court

Stow Road


CB25 9AS

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Training provider


Applications for this apprenticeship are being processed by Cambridge Regional College


Camilla 01223 418778

Level 3 Information Communications Technician Apprenticeship Standard:

  • Functional Skills in English, maths and ICT at Level 2 (exemptions may apply)
  • On the job training with a mentor

This Apprenticeship is delivered via a remote learning/ day release model – workshops at Cambridge campus, remote Teams sessions, assessor visits within the workplace and VLE smart tools.

The Apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT job roles.

The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your Apprenticeship which includes the following components:

  • Digital Core knowledge
  • Networking and Architecture
  • Mobile and Operating Systems
  • Cloud Services
  • Coding and Logic
  • Business Processes

Apprenticeship standard

Information communications technician

Level 3 (A level)

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