Business Administrator Apprenticeship O'Donovans Waste Disposal

You will be working in an office environment and will be trained in a number of areas including improving customer relations.

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Closing date: 24 Oct 2017

Apprenticeship summary

  • Weekly wage

    £141.75 - £246.75

    Wages explained

    The current National Minimum Wage rates are £4.05 an hour for 16 - 17 year olds, £5.60 an hour for 18 - 20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship(usually one day per week).

  • Working week

    Monday - Friday, 9am-5pm

    Total hours per week: 35.00

  • Apprenticeship duration

    12 months

  • Possible start date

    30 Oct 2017

  • Date posted

    23 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number

    VAC001161003

  • Positions

    1 available

In house training will be provided alongside once a week attendance at the College where applicable.

  • Assist with the customer calls and booking ensuring clients receive excellent advice and service.
  • Assist with client enquiries quickly and effectively.
  • Assist with the corporate switchboard service so all calls are handled quickly and effectively.
  • Support the Reception Manager by delivering services to an excellent standard and in a timely, respectful manner, taking into account the needs of clients wherever possible.
  • Escalate any issues to your line manager as appropriate.

Requirements and prospects

Desired skills

  • Excellent interpersonal and communication skills
  • Excellent telephone manner. Clear and precise.
  • The ability to work with clients on all levels
  • Being professional and punctual
  • Being able to take instructions and execute them in an accurate and timely manner.

Personal qualities

  • Motivated and enthusiastic with a positive outlook.
  • Reliable
  • Must be a team player who is adaptable to new ways of working and thinking and who can work on their own initiative.
  • Multi-tasker
  • Will suit a person that likes a challenge

Qualifications required

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can go onto further training or an apprenticeship at Level 3, or into employment.

About the employer

O'Donovans have been based in Tottenham for nearly 30 years. We are a family run company that has excelled due to its commitment to its clients with supplying a second to none service, far superior than that of any competitors. The Company thrives on team work.

Employer

O'Donovans Waste Disposal

Address

Markfield Road

London

N15 4QF

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Training provider

  • Level 2 Diploma in Business and Administration
  • Level 2 Technical Certificate
  • Level 1 Functional Skills in English, Maths, and ICT (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Apprenticeship framework

Business and Administration

Training provider

FIRST RUNG LIMITED

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse


Before you apply

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Closing date: 24 Oct 2017