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Level 2 Hospitality Team Member Apprenticeship, Holt Byfords

When you Work With Us, you’ll be a part of some of the county’s most well-known brands, including; The Pigs at Edgefield, The Assembly House in Norwich, Byfords of Holt and The Ffolkes, Hillington.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Aug 2022

Apprenticeship summary

  • Weekly wage

    £200.00

  • Working week

    Monday to Friday, shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    15 Aug 2022

  • Date posted

    28 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001783901

  • Positions

    1 available

The role is very varied and, although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support colleagues across the business, for example during busy periods.

Specialist areas to choose from:

  • Food and beverage service
  • Alcoholic beverage service (apprentices that specialise in alcoholic beverages select one of the three options: wine, beer/cask ale, cocktails/mixology)
  • Barista
  • Reception
  • Reservations
  • Conference and Events Operations

The most important part of the role is developing fantastic hospitality skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service or attending a business conference, feels welcomed and looked after.


Requirements and prospects

Desired skills

  • Exceptional customer service skills are a must

Personal qualities

  • You can talk confidently to the customers about our products, values and history
  • Show your passion for the brand to every customer and convey what makes us unique
  • Deal with hiccups from time to time. Practice transparency and use effective communication to deal with curveballs
  • Enjoy the energy and pace of a restaurant. Happy to be on your feet all day and shift through the gears when the demand dictates a little more haste
  • Use our systems and structures to deliver A to B

Desired qualifications

None required.

Future prospects

Progression from this apprenticeship is expected to be onto a hospitality supervisory or team leading role.

Things to consider

£18k-£21k PLUS £1,500 incentive payment on completion of apprenticeship.

40 hours for individuals aged 16-17.

45-48 hours for individuals aged 18+.


About the employer

With COVID restrictions being lifted in the UK, an end to furlough, and the great British staycation becoming so popular we are offering the opportunity to 'earn while you learn' to 20 apprentices across a number of leading Norfolk businesses.

What sets our apprenticeship scheme apart from the rest is the fair wage that is representative of the work being done plus a £1,500 bonus once the course is completed. We value opportunity and learning and will always support rising stars

Employer

Byfords

Address

1-3

Shirehall Plain

Holt

NR25 6BG

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Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Mollie Parkes 023 9298 4161 mollie.parkes@gmfj.co.uk

Level 2 Hospitality Team Member apprenticeship standard.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Aug 2022