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Customer Service Apprentice Jerrard's Butchers Ltd

Jerrard’s Butchers Ltd are looking to recruit an enthusiastic and outgoing person to become their new apprentice. In this role you’ll be involved in the day to day running of the shop including, serving customers and assisting with the prep and display of products.

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Closing date: 12 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon-Fri 8am-5pm

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    01 Jan 2022

  • Date posted

    21 Oct 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • Welcome and advise customers
  • Take enquiries and orders over the phone
  • Handle payments
  • Pack and wrap goods for customers
  • Ensure goods are displayed correctly
  • Learn to prep meat when required
  • Learn to bake bread, cakes and pies when required
  • Resolve customer complaints
  • Any other duties that ensure the smooth running of the business such as keeping work areas tidy

Requirements and prospects

Desired skills

  • Outgoing and approachable is key in this role so you can build rapport with customers
  • Able to work well within a team
  • Good communication skills
  • Good level of maths

Personal qualities

  • Hardworking
  • Genuine interest in a long term career within the industry
  • Able to listen and follow instructions

Desired qualifications

Entry requirements are set by the employer however it is generally expected candidates would have achieved GCSE Grade 3/D in Maths and English, Functional Skills equivalent or be working at this level.

Future prospects

Possible permanent job role for the right candidate.

Things to consider

Prior to applying, please ensure you are able to get to and from this workplace within the operating hours.  

Please be aware as the first part of the process you will be asked to complete a Learner Form Electronically and online assessments in English, maths and ICT.  You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team over the phone.

We will be unable to consider your application for any vacancy unless you complete the process

About the employer

Jerrard’s Butchers Ltd are a family run business providing the local area with quality produce at competitive prices. Excellent customer service is paramount to everything done at the business to ensure the customer is always satisfied


Jerrard's Butchers Ltd



Oxford Street


DN35 8RE

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Training provider


Applications for this apprenticeship are being processed by Grimsby Institute of Further & Higher Education


Helena Gollings 01472311222

  • Level 2 Customer Service Practitioner Standard
  • A bespoke programme of technical and vocational training
  • Functional Skills in maths and English*if applicable

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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