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Field Engineer Apprenticeship Virgin Media

Looking for a job fixing and installing the latest technology? Want to continue studying and working towards further qualifications? Join us on our 15-month Field Engineer Apprenticeship Scheme and you can do both!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Dec 2021

Apprenticeship summary

  • Annual wage

    £19,000.00

  • Working week

    3-week shift pattern: Week 1 : Monday, Tuesday and Friday all 10hrs, Saturday 7.5hrs. Week 2: Monday, Tuesday and Wednesday all 10 hrs, Thursday 7.5hrs. Week 3 : Wednesday - Friday 10hrs, Saturday 7.5hrs.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    21 Feb 2022

  • Date posted

    15 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001779622

  • Positions

    2 available

Love Tech? Live it.  

Looking for a job fixing and installing the latest technology? Want to continue studying and working towards further qualifications? Join us on our 15-month Field Engineer Apprenticeship Scheme and you can do both!

Who are our Field Engineers?

Well internally they’re known as Field Technicians, but they’re the people who dazzle our customers every day, by installing or fixing products in their homes and offering them expert advice. They also provide services to small business customers including shops, offices and homeworkers.

Get close to customers:

Got a driving licence? Good! You’re going need it, because you’ll be visiting customers across the region, providing them with a friendly, knowledgeable service and connecting them to what really matters. You will also help grow our business by encouraging customers to get friends and family members to sign up to Virgin Media (we’ll pay you a £50 bonus payment for every new customer that gets referred!).

Supercharge your skills:

Learn everything you need to know about installing and repairing our phone, TV and broadband products including how to:

  • Run cables
  • Measure and adjust signal levels
  • Make and change connections
  • Configure state-of-the-art equipment
  • Give customers the lowdown on how their services work

More time for the things you love:

Thanks to our fabulous four-day-a-week shift pattern, you’ll get approximately 20 extra days off a year compared to the average full-time job. You’ll work three 10-hour shifts and one 7.5-hour shift each week, including around two out of every three Saturdays.

What we look for:

You must be at least 18 years old due to shift patterns, in possession of a full UK driving licence due to the nature of the role and comfortable working at heights. Your health and safety is important to us, so we’d prefer you to live close to the areas you’re responsible for to minimise the amount of driving you have to do.

Other than that, our apprentice opportunities are open to anyone who is tech-savvy, enjoys solving practical problems and can act as a great ambassador for our brand. You definitely do not need to be a recent school or college leaver.

We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances. The only barrier to applying would be if you didn’t have the right work in the UK and were unable to obtain it without our support.

What’s in it for you:

The opportunity to add lots more skills to your locker and gain the experience and understanding you need to move onwards and upwards through our business. We also offer excellent salary progression throughout the scheme, from £19,000 at the start rising to £21,000 at the midway point and £25,500 on successful completion. Plus, you’ll enjoy some amazing benefits including a company van.

Apprenticeship: Level 2 Telecoms Field Operative

Duration: 15 months (but all our apprenticeships are offered on permanent contracts)
Location: Nationwide (please check your area for our latest vacancies)
Requirements: Full UK driving licence with no more than 8 points (3 points if you’ve had your licence for two years or less) due to nature of the role.

Salary: £19,000 (rising rapidly to £21,000 then £25,500) + additional £2,500 London Weighting Allowance for eligible locations + amazing benefits.


Requirements and prospects

Desired skills

  • Problem solving 
  • Full UK driving licence with no more than 8 points (3 points if you’ve had your licence for two years or less) due to nature of the role 

Personal qualities

  • Tech savvy 
  • Super sharp & switched on 
  • Flexible  
  • Friendly 
  • Get up and go 
  • Confident 
  • Pro-active 
  • Resilient enough to face any enquiry 

Desired qualifications

None specified. 

Future prospects

All Virgin Media apprenticeships are permanent and successful completion of the apprenticeship will enable candidates to apply for other opportunities within the business as their aptitude and interest drives them. 

Things to consider

You must be comfortable working at heights. 

Working week: 

10hrs is 8 to 7 with 1hr lunch, 7.5hrs is 8 - 4pm with 30 mins lunch. 

Wage:

£19,000 (rising rapidly to £21,000 then £25,500) + additional £2,500 London Weighting Allowance for eligible locations + amazing benefits.


About the employer

We’re Virgin Media.

We build connections that really matter. For over 20 years we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic broadband today. Through our multi-award-winning broadband, TV, mobile and home phone services, we connect millions of homes and businesses across the UK and Ireland. 

We’re well-connected.

As of the 1st June 2021, Virgin Media and O2 joined forces combining the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely available broadband speeds. We’re the corporate brand of a 50:50 joint venture between Liberty Global and Telefónica SA and are now one of the UK’s largest businesses.

We’re excited about our future.

Right now, we’re growing every part of our business to connect even more customers to the things and people they care about. We’re also continuing to expand our network, delivering the UK’s fastest available broadband speed to more customers than ever before. 

We’re excited about your future too.

Our schemes are designed to give graduates and interns (that’s you) the knowledge, skills, experience and exposure they need to make it big at Virgin Media and beyond. There are lots of amazing opportunities on offer. Whichever you choose, you’ll learn how to lead with purpose, live our values, and help build connections that really matter.

We’re 100% committed to having a workforce that represents every part of our society.

So, we’re keen to hear from candidates of all background and circumstances. When you join us, we’ll give you what you need to explore new experiences and big opportunities. We’ll help you unleash your full potential. And we’ll empower you to make your time with us your own.

Employer

Virgin Media

Address

Unit 5A

Herald Industrial Estate

Hedge End

Southampton

SO30 2JW

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Training

Training provider

National Apprenticeship Service

Applications for this apprenticeship are being processed by National Apprenticeship Service

Contact

Recruitment Team 01635 888350 enquiry@vmapprenticeships.ambertrack.co.uk

Training Provider to be confirmed. 

Telecoms Field Operative - level 2 standard:

https://www.instituteforapprenticeships.org/apprenticeship-standards/telecoms-field-operative/  

Comprehensive & structured development programme, including a thorough induction, ongoing training and one-to-one development. 

Apprenticeship standard

Telecoms field operative

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Dec 2021