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Customer Service Apprentice (Estate Agency) EAGLE ESTATES (NORTHAMPTON) LIMITED

This independent local estate agent specialises in residential letting management of Houses of Multiple Occupancy (HMO) and individual properties.

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Closing date: 10 Feb 2022

Apprenticeship summary

  • Annual wage

    £12,500.00

  • Working week

    9.00am – 5.30pm Monday – Friday (1-hour lunch)

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    17 Feb 2022

  • Date posted

    14 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001779269

  • Positions

    1 available

 Duties will include:

  • Greeting visitors into the business
  • Answering telephone calls and taking detailed and accurate message to pass on to the relevant staff member
  • Entering and amending customer contact information using the in-house IT system
  • Updating Microsoft Excel spreadsheets
  • Assisting with the office stationery order
  • Assisting with labelling keys
  • Filing documentation
  • General administration
  • Opportunity to assist with property viewings and visits

Requirements and prospects

Desired skills

It Literate

Good telephone manner

Personal qualities

Confident

Keen

Good customer service

Desired qualifications

C/4 or above in Maths and English

Car driver

Future prospects

Possible future career 


About the employer

Eagle Estates Limited offer HMO management, residential letting management and sales of residential property. As a local Northampton estate agent, we run independently with a strong team offering assistance with houses of multiple occupation, rental property and selling residential homes and investments.

Employer

EAGLE ESTATES (NORTHAMPTON) LIMITED

Address

41

Sheep Street

Northampton

NN1 2NE

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Training

Training provider

STARTING OFF (NORTHAMPTON) LIMITED

Applications for this apprenticeship are being processed by Starting Off

Contact

Charlotte Berridge 01604 622855 charlotte.berridge@startingoff.co.uk

Level 2 Customer Service Appreniceship, 20% Off the Job training

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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