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Customer Experience Apprentice Staverton Garage

A brilliant opportunity to work for a fantastic company and begin your career in Customer Service. Each day developing new Skills, Knowledge and Behaviours.

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Closing date: 27 May 2022

Apprenticeship summary

  • Annual wage

    £18,000.00

  • Working week

    Monday – Friday 9am – 5pm, Saturday 9am – 4pm

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    13 Jun 2022

  • Date posted

    13 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001777361

  • Positions

    1 available

The successful applicant will be involved in many areas of the business so will need to be adaptable. Task will include: • Administration • Face to face contact with the customers • Sales & Marketing including social media • Delivering and collecting cars • Fuelling cars • Purchasing • Valeting cars and getting them ready to be shown/collected/delivered

Requirements and prospects

Desired skills

• Must hold a full UK driving license • Strong IT skills including Microsoft word and excel • Good knowledge of social media platforms

Personal qualities

A keen interest in cars is essential Personable and happy to engage with customers

Desired qualifications

A minimum of Grade 3 or above/equivalent in Maths and English

Future prospects

Potential for a full time position once the apprenticeship is complete and progression within the company

Things to consider

£18000.00 per annum Plus bonus structure

About the employer

We care about the vehicles we offer - we've undertaken to Service every vehicle you buy from us. We care enough to check the history and provenance of each vehicle we sell, which means you won't buy one that sits on a damage register. We'll cover every single one with an RAC Warranty, but only after we've carried out the RAC multipoint check to ensure it meets our high standards. We will also include 12 months RAC break down assistance free of charge. We care about the details - We hand over every car from our showroom to ensure you feel the experience is personal and special. We even hand finish each one ourselves! More importantly we care about you - we'll always try to make sure we offer the very best service we can, to ensure that we secure your friendship and loyalty for years to come. With over 35 years of main dealer experience, we know how to create the moment that you'll remember. We deliver on our promises and most of all we listen. We do this in order to learn how we can be the best we can be to deliver you the best experience you can get.

Employer

Staverton Garage

Address

Daventry Road

Daventry

NN11 6JH

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Training

Training provider

NORTHAMPTON COLLEGE

Applications for this apprenticeship are being processed by Northampton College

Contact

Isobel McColgan 01604 734138 Isobel.McColgan@northamptoncollege.ac.uk

Level 2 Apprenticeship – Customer Service Functional Skills (if applicable)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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